Can't open downloaded Word doc

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shmu26
Posts: 69
Joined: Thu Mar 31, 2016 9:36 am

Can't open downloaded Word doc

Post by shmu26 » Tue Feb 13, 2018 6:04 am

I have a sandbox in which MS Word is a forced app
I can open Word docs already on my system without a problem
But if I go and download a Word doc, Word fails to open it, no matter where it is: in real user space or in sandbox.
If I disable forced apps, and open the doc, and save it -- so now Word will not try to open it in protected mode -- then I can open it.
But as long as Word sees it as a downloaded doc, and wants to open it in protected mode, I cannot open it in Sandboxie at all.
Office 2016
Windows 10
SBIE 5.23.3

Mr.X
Posts: 595
Joined: Sat Jul 13, 2013 9:34 am
Location: Mexico

Re: Can't open downloaded Word doc

Post by Mr.X » Tue Feb 13, 2018 10:18 am

Hi,

See my comment at Slack.
Windows 8.1 x64 EN | Sandboxie latest beta or stable | All software latest versions unless stated otherwise

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2668
Joined: Mon Nov 07, 2016 3:10 pm

Re: Can't open downloaded Word doc

Post by Barb@Invincea » Tue Feb 13, 2018 11:04 am

Hello shmu26,

Please try disabling protected view:
viewtopic.php?p=58417#p58417

If the issue persists, provide all the information required here:
viewtopic.php?f=11&t=19746

Regards,
Barb.-

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