The little dots in the square in the taskbar have disappeared

If it doesn't fit elsewhere, it goes here
Post Reply
small.b
Posts: 9
Joined: Wed Nov 16, 2016 5:37 am

The little dots in the square in the taskbar have disappeared

Post by small.b » Tue Feb 13, 2018 5:23 am

The little dots in the square in the taskbar have disappeared since today. Can anyone confirm that?
thx!

small.b
Posts: 9
Joined: Wed Nov 16, 2016 5:37 am

Re: The little dots in the square in the taskbar have disappeared

Post by small.b » Tue Feb 13, 2018 5:32 am

Apparently just a one-time thing. So it's done.

Sorry! Have a nice day!

small.b
Posts: 9
Joined: Wed Nov 16, 2016 5:37 am

Re: The little dots in the square in the taskbar have disappeared

Post by small.b » Mon Feb 26, 2018 12:08 pm

Hello,

I guess it's not a one-time thing after all. It is not regular but the dots are not always in the yellow taskbar sign. There is no doubt that I am in the SB, the diamonds are there and the border appears. At the next restart everything is ok and the points are back. I am currently using the 5.23.6 beta because of the missing dots and the problem with the sound in YouTube. The sound problem is solved, but not the points. What could that have been?
I use a translation program, sorry for my bad English!

Translated with www.DeepL.com/Translator

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2813
Joined: Mon Nov 07, 2016 3:10 pm

Re: The little dots in the square in the taskbar have disappeared

Post by Barb@Invincea » Mon Feb 26, 2018 12:38 pm

Hello small.b,

Please provide the required info so that we can assist you. Be sure to include repro steps:
viewtopic.php?f=11&t=19746

Regarding the dots in the taskbar, they appear whenever an application is running in the Sandbox. If no applications are running, then you will just see the yellow icon (sandbox).

Regards,
Barb.-

small.b
Posts: 9
Joined: Wed Nov 16, 2016 5:37 am

Re: The little dots in the square in the taskbar have disappeared

Post by small.b » Tue Feb 27, 2018 11:03 am

Hi Barb,

the desired info's are:

Windows 7 SP1 x64
Sandboxie 5.23.5 and 5.23.6 Beta
Firefox 58.0.2
Emsisoft Anti Malware

All current patched

The exact steps are simple. I start Firefox in the sandbox and the dots are not in the yellow box. However, it is not always the case that it is not really reproducible. It happens only occasionally. Everything else is correct. The diamonds are there, the yellow border is there and even when I open SB I am clearly in the SB. Sometimes the points are missing.

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2813
Joined: Mon Nov 07, 2016 3:10 pm

Re: The little dots in the square in the taskbar have disappeared

Post by Barb@Invincea » Tue Feb 27, 2018 11:25 am

Hello small.b ,

Any chance your antivirus is delaying the execution of the program, causing perhaps the sanboxie icon to not update on time?

Are your video drivers up-to-date ?
Do any other icons in your tray present issues?

Try uninstalling/re-installing Sandboxie to see if that helps.

See if you can figure out the repro steps, so that I can test them.

Regards,
Barb.-

small.b
Posts: 9
Joined: Wed Nov 16, 2016 5:37 am

Re: The little dots in the square in the taskbar have disappeared

Post by small.b » Sat Mar 03, 2018 6:56 am

Anti virus program I have reinstalled, my graphic card drivers are up to date. I reinstalled Sandboxie.
What I don't understand:
Do any other icons in your tray present issues?
See if you can figure out the repro steps, so that I can test them.
Recently, the error has also not reappeared. Perhaps my previous steps have solved the problem. That's why I waited a little while for my answer. If it should show up again, I will put a screenshot here so you can see it.

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest