Firefox 57/58 Crashes Immediately When Run inside Sandboxie[FIXED in beta 5.25.4]

Please post your problem description here

Moderator: Barb@Invincea

Barb@Invincea
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Re: Firefox 57 Crashes Immediately When Run inside Sandboxie

Post by Barb@Invincea » Tue Nov 14, 2017 5:31 pm

Hello sphinx8911,

I have tested inside VMs with a generic VMware graphics card, as well with an Intel video card (host).
The issue seems to be related to security levels or multiprocess. (I am still unable to reproduce it after having upgraded from 56 to 57).

Did you try changing the values for sanbox security, and if needed, for multiprocess (e10s) ?

The devs are aware of the issue, I will post an update once it becomes available.

Regards,
Barb.-

sphinx8911
Posts: 13
Joined: Mon Jun 24, 2013 8:18 am

Re: Firefox 57 Crashes Immediately When Run inside Sandboxie

Post by sphinx8911 » Tue Nov 14, 2017 5:40 pm

Dropping security level to 2 in about:config resolves the crash. I didn't need to modify multiprocess settings. I hope a solution becomes available so we can run at the highest settings. Thanks a lot.

Simplelife123abc
Posts: 28
Joined: Wed May 03, 2017 12:28 pm

Re: Firefox 57 Crashes Immediately When Run inside Sandboxie

Post by Simplelife123abc » Wed Nov 15, 2017 3:49 am

Hi,

Just to say since i updated Firefox I also launch Firefox inside Sandboxie and also get the message Firefox tab just crashed

wekebu
Posts: 9
Joined: Mon Mar 30, 2009 2:21 pm
Location: Northern California, USA

Re: Firefox 57 Crashes Immediately When Run inside Sandboxie

Post by wekebu » Wed Nov 15, 2017 11:34 am

Simplelife123abc wrote:
Wed Nov 15, 2017 3:49 am
Hi, Just to say since i updated Firefox I also launch Firefox inside Sandboxie and also get the message Firefox tab just crashed
Me too.

wekebu
Posts: 9
Joined: Mon Mar 30, 2009 2:21 pm
Location: Northern California, USA

Re: Firefox 57 Crashes Immediately When Run inside Sandboxie

Post by wekebu » Wed Nov 15, 2017 4:15 pm

wekebu wrote:
Wed Nov 15, 2017 11:34 am
Simplelife123abc wrote:
Wed Nov 15, 2017 3:49 am
Hi, Just to say since i updated Firefox I also launch Firefox inside Sandboxie and also get the message Firefox tab just crashed
Me too.
Opened Firefox unSandboxed, rebooted Windows and Firefox working now within Sandboxie.

wekebu
Posts: 9
Joined: Mon Mar 30, 2009 2:21 pm
Location: Northern California, USA

Re: Firefox 57 Crashes Immediately When Run inside Sandboxie

Post by wekebu » Wed Nov 15, 2017 6:40 pm

wekebu wrote:
Wed Nov 15, 2017 4:15 pm
wekebu wrote:
Wed Nov 15, 2017 11:34 am
Simplelife123abc wrote:
Wed Nov 15, 2017 3:49 am
Hi, Just to say since i updated Firefox I also launch Firefox inside Sandboxie and also get the message Firefox tab just crashed
Me too.
Opened Firefox unSandboxed, rebooted Windows and Firefox working now within Sandboxie.
I was mistaken. Sorry, I wasn't sandboxed when it was working.

howiem
Posts: 115
Joined: Tue Jul 25, 2006 4:41 am
Location: Thailand

Re: Multi-process windows enabled, sound working, no gah tab crashes (so far - over 20 tabs loaded very fast)

Post by howiem » Wed Nov 15, 2017 10:27 pm

Windows 7 Ultimate 32bit,
Sandboxie 5.22,
Firefox 57 (Quantum),
Microsoft Security Essentials Antimalware Client Version: 4.10.209.0
Engine Version: 1.1.14306.0
Antivirus definition: 1.257.459.0
Antispyware definition: 1.257.459.0
Network Inspection System Engine Version: 2.1.14202.0
Network Inspection System Definition Version: 118.1.0.0

This may help some people
I currently have the following settings and FF 57 (Quantum) is working fine, with Youtube sound on and multi-processing enabled
Settings in about:config
security.sandbox.content level 2 (source: posts in this thread)
browser.tabs.remote.autostart true (source: posts in this thread)
browser.tabs.remote.autostart.2 false (source: posts in this thread)
accessibility.loadedInLastSession false (source: based on this thread: https://support.mozilla.org/en-US/kb/re ... -utilities)
Must restart browser after changes made

cornflake
Posts: 231
Joined: Fri May 13, 2011 5:44 pm

Re: Firefox 57 Crashes Immediately When Run inside Sandboxie

Post by cornflake » Thu Nov 16, 2017 2:19 pm

Firefox 57 x64
Sandboxie 5.22 x64
Windows 8.1 x64

There's definitely something going on here. I upgraded to 57 yesterday and every once in a while a random tab will crash. Whether it's a conflict with Sandboxie or not I don't know. When a tab crashes all tabs crash and restarting the individual tab or all tabs does nothing. The only way to get it working is restart firefox.

Barb@Invincea
Sandboxie Support
Sandboxie Support
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Joined: Mon Nov 07, 2016 3:10 pm

Re: Firefox 57 Crashes Immediately When Run inside Sandboxie

Post by Barb@Invincea » Thu Nov 16, 2017 2:37 pm

All,

Until we have a fix for this issue, please follow these steps to get Firefox 57 working with Sandboxie:
viewtopic.php?p=131093#p131093

Regards,
Barb.-

howiem
Posts: 115
Joined: Tue Jul 25, 2006 4:41 am
Location: Thailand

Re: Firefox 57 Crashes Immediately When Run inside Sandboxie

Post by howiem » Thu Nov 16, 2017 2:52 pm

See if this helps
Adjust the settings using the non-sandboxed Firefox 57 in about:config to the following:
security.sandbox.content level 2
browser.tabs.remote.autostart true
browser.tabs.remote.autostart.2 false
accessibility.loadedInLastSession false

You can check in about:support to see if multi-process windows is enabled
You may have to delete the contents of some sandboxes if you experience the tab crashes

Simplelife123abc
Posts: 28
Joined: Wed May 03, 2017 12:28 pm

Re: Firefox 57 Crashes Immediately When Run inside Sandboxie

Post by Simplelife123abc » Sat Dec 09, 2017 6:16 pm

Hi howiem,

I changed the following only: Security.sandbox.content level 2

And it worked

howiem
Posts: 115
Joined: Tue Jul 25, 2006 4:41 am
Location: Thailand

Re: Firefox 57 Crashes Immediately When Run inside Sandboxie

Post by howiem » Sat Dec 09, 2017 6:53 pm

Simplelife123abc

I later changed that also and did some other performance tweaks, but didn't test them to see what does what. Quantum is working quite well now.

wekebu
Posts: 9
Joined: Mon Mar 30, 2009 2:21 pm
Location: Northern California, USA

Re: Firefox 57 Crashes Immediately When Run inside Sandboxie

Post by wekebu » Thu Dec 21, 2017 11:03 am

Any update on a fix? It's been a couple of months without a fix. I don't want to drop my security level to 2. I'm using Chrome for now, but really dislike it.

Barb@Invincea
Sandboxie Support
Sandboxie Support
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Joined: Mon Nov 07, 2016 3:10 pm

Re: Firefox 57 Crashes Immediately When Run inside Sandboxie

Post by Barb@Invincea » Thu Dec 21, 2017 11:11 am

Hello wekebu,

We are still unable to reproduce this issue, so a fix will take sometime. I have seen this happen in Windows 10 Fast Ring, but not on the stable released versions (so far). The devs are aware and we are still investigating.

Please provide this info:
viewtopic.php?f=11&t=19746

We will update this thread if anything new comes up.

Regards,
Barb.-

wekebu
Posts: 9
Joined: Mon Mar 30, 2009 2:21 pm
Location: Northern California, USA

Re: Firefox 57 Crashes Immediately When Run inside Sandboxie

Post by wekebu » Thu Dec 21, 2017 1:24 pm

Here goes:
Windows 10 Home, Ver 1709, OS Build 16299.125
64-bit
Sandboxie: 5.22 (64-bit)
Firefox: 57.0.2 (64-bit)
Windows Defender: scanned 4 days ago, updated today.
I use a wacom tablet, and have dual screens. Older Dell desktop (2011 era, Intel Core i5-2310 CPU @ 2.90GHz, 6GB ram
I've ran with extensions disabled, still crashes when using Sandboxie.
Chrome runs with Sandboxie.

I can provide anything more you need, but I'm not a very sophisticated user, so be very specific about what you need.
Thanks for helping.

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