help not getting refund.

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iseeu1001
Posts: 6
Joined: Tue May 07, 2013 6:12 pm

help not getting refund.

Post by iseeu1001 » Sat Aug 08, 2015 10:10 pm

Okay so I contacted sandboxie through email like it said but 2 days and no response so now what? I was seeing if there was any benefit to getting the full version or not and after barely day 1 of usage I contacted the sandboxie author at support@sandboxie.com but no response. :?

EDIT: Yes I put my reference number like they told me to if I needed something.

iseeu1001
Posts: 6
Joined: Tue May 07, 2013 6:12 pm

Re: help not getting refund.

Post by iseeu1001 » Sun Aug 09, 2015 11:33 pm

Hello? Seriously? WoW

Peter2150
Posts: 879
Joined: Tue Mar 27, 2007 9:46 pm
Location: Washington DC

Re: help not getting refund.

Post by Peter2150 » Mon Aug 10, 2015 12:46 am

Hello seriously. it is the weekend.

Craig@Invincea
Sandboxie Support
Sandboxie Support
Posts: 3523
Joined: Thu Jun 18, 2015 3:00 pm
Location: DC Metro Area

Re: help not getting refund.

Post by Craig@Invincea » Mon Aug 10, 2015 9:37 am

Hello:
Normal business hours are M-F. We will happily provide a refund with your order #, email or the key your have. At this time, I don't see any emails that related to your screenname here.

please email support@sandboxie.com with order reference #, key or the email you used.

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