Arie5 wrote:Same symptoms here running Windows 7 and Firefox ESR 38.3.0. Sometimes Firefox starts up is it should do (is visible in sandbox environment). It seems the chance is bigger when I first start Sandboxed Internet Explorer. Timing issue?
Make sure your Sandbox contents have been deleted. Then try again, if issue persists, then follow the steps to send us a ProcMon report as we're not able to recreate the issue.
You can use procmon and post the results to us. To this email.
Get procmon here (free) https://technet.microsoft.com/en-us/sys ... 96645.aspx
Close any programs that are not needed.
Run Procom (not sandboxed)
and then try and fire up FireFox (or the browser causing issues) (sandboxed of course).
Let the error happen/not load/etc
stop capturing events in Procmon (under file)
then Save the results (under file, make sure "save all events it ticked") and
save in PML format.
These files can be large, so post somewhere we can download and look (link)
OR (Please zip them!) and send to Support@sandboxie.com
Also, if you can give us a snapshot of your installed software by opening Power Shell (as admin) and type:
Get-WmiObject -Class Win32_Product | Select-Object -Property Name > C:\Software\PCapps.txt
will be created listing your software, file you can send to us as well as the PML