If it doesn't fit elsewhere, it goes here
- Posts: 1
- Joined: Fri Jan 12, 2018 2:21 pm
Scan of Sandboxie installer reports a virus:
File name SandboxieInstall.exe
File size 8.57 MB
Since your software helps protect users from Viruses it's probably a good idea to contact Cylance
to investigate why they are reporting your installer as unsafe.
It should be noted that the 66 providers on virustotal.com do not report a virus.
- Sandboxie Support
- Posts: 1992
- Joined: Mon Nov 07, 2016 3:10 pm
To ensure you have downloaded the correct file, we provide the sha1 and MD5 hash f:or you to double check:
Regarding the Cylance False Positive, it looks like they only take reports from their users. I'll see if there's another way to contact them.
---> I created a case with them, I'll update this thread if they reply.
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