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[.03] compatibility with antivirus Forticlient ( fortinet )

Posted: Thu Jul 11, 2013 3:22 am
by pierjean
I'm want for the next version of Sandboxie , compatibility with antivirus Forticlient . On the web . Sorry for my english language , i'm french . Thanks in advance for help me

Compatibility with Forticlient

Posted: Thu Jul 25, 2013 8:33 am
by blasev
I need compatibility with forticlient, so that it can quarantine detected file after download
for now forticlient always report that it was failed to quarantine the infected file

system used :
windows server 2012 so its 64bit
sandboxie 4.05.01

to replicate :
install forticlient found on :
use chrome and download eicar test file

Posted: Sun Jul 28, 2013 6:53 am
by tzuk
I don't see this problem with Sandboxie 4.05.02 and Forticlient. The anti-virus seems to properly show notifications for access denied and for successful quarantines.

Posted: Sun Jul 28, 2013 11:38 am
by blasev
I forgot to tell you that I use EMET 4.0, maybe that's the difference

I still got the failed quarantine message while using 4.05.02, screen shot are bellow :

Posted: Sun Jul 28, 2013 4:26 pm
by tzuk
You mentioned Chrome before and now in the screenshot. I don't think I tested with Chrome. What happens when you use IE ?

Posted: Mon Jul 29, 2013 8:39 am
by blasev
hi Tzuk

I've tried again with IE 10 , after eicar test file download, fortinet successfully quarantine the file
so the problem only happens with chrome browser

Posted: Mon Jul 29, 2013 1:58 pm
by tzuk
And you checked quarantine outside the sandbox with Chrome and it works correctly?

Posted: Tue Jul 30, 2013 8:01 am
by blasev
yes, fortinet can quarantine the file correctly if I use chrome without sandboxie

Posted: Thu Aug 01, 2013 4:59 am
by tzuk
OK, tested with Chrome now, still works correctly for me. Try to run Chrome in a new sandbox with default settings. Use right-click Run Sandboxed on the Chrome icon to start the browser in the sandbox. That would be similar to what I am doing, so please check if you get the error this way.

Posted: Thu Aug 01, 2013 9:07 am
by blasev
I've tried making new sandbox, and only check chrome on web browser set up
and also tried to use default sandbox by right clicking
but bot got me failed quarantine

I download eicar txt test file :

and if you try with txt but you can quarantine the file again
then I'm lost, because I only install fortinet, emet, sandboxie as real time
malwarebytes , hitmanpro as on demand

(for me) fortinet always failed to quarantine if chrome browser is sandboxed

Posted: Thu Aug 01, 2013 7:28 pm
by blasev
fixed by 4.05.03

I dont know whats the difference but thx tzuk

Posted: Fri Aug 02, 2013 3:10 am
by tzuk
That's really unexpected, but good news :)