Indexing in Outlook 2013 (Click-to-Run)

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jclarkw
Posts: 77
Joined: Sun Feb 26, 2012 9:47 pm

Indexing in Outlook 2013 (Click-to-Run)

Post by jclarkw » Sat Oct 28, 2017 5:00 pm

When running sandboxed, Outlook does not seem to update my index of messages when I get new messages or move them to different folders. Maybe I just noticed this, or maybe something has changed. I'm running Outlook 2013 offline (all e-mail accounts are POP3) from a click-to-run installation of Office under Windows 7 SP1 and Sandboxie 5.20 64-bit.

Example: I just forced Windows to rebuild its index, which includes both Outlook itself (for my user) and the directory where the Outlook data file (.PST) resides. When Outlook was then opened inside the sandbox, search could not find anything at all! When I opened Outlook outside the sandbox and searched, however, it said it was indexing and did start to find things for me. Now that Outlook's indexing appears to have completed, if I close it and then re-open inside the sandbox, search appears to work properly.

Although I'm delighted that it is now possible to run click-to-run Office applications sandboxed, I'm wondering if I need to permit sandboxed Outlook to make changes to the Windows index that lives somewhere outside the sandbox. Or is there some other problem at work here?

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2470
Joined: Mon Nov 07, 2016 3:10 pm

Re: Indexing in Outlook 2013 (Click-to-Run)

Post by Barb@Invincea » Tue Oct 31, 2017 11:12 am

Hello jclarkw,

There are several threads about Outlook indexing. Maybe they'll help:
search.php?keywords=indexing+outlook

I couldn't start an indexing rebuild inside Sandboxed Outlook (Win 7 x64 + Outlook 2016). For the time being, you will have to do the indexing outside Sandboxie, as many of the threads listed before state that indexing does not work.

I'll reach out to the devs and let you know if they have any updates.

Regards,
Barb.-

jclarkw
Posts: 77
Joined: Sun Feb 26, 2012 9:47 pm

Re: Indexing in Outlook 2013 (Click-to-Run)

Post by jclarkw » Thu Nov 09, 2017 8:03 am

Barb -- Thanks. Most helpful as always! -- jclarkw

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