Sandboxie Crashing FireFox

If it's not about a problem in the program
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Simplelife123abc
Posts: 28
Joined: Wed May 03, 2017 12:28 pm

Sandboxie Crashing FireFox

Post by Simplelife123abc » Sun May 07, 2017 4:19 pm

Hi,

anyone know of this SBIE2224 crash code

Syrinx
Sandboxie Guru
Sandboxie Guru
Posts: 621
Joined: Fri Nov 13, 2015 4:11 pm

Re: Sandboxie Crashing FireFox

Post by Syrinx » Sun May 07, 2017 7:46 pm

Yup it means it doesn't like you. I don't like you much either (joking)

Please include the following per http://forums.sandboxie.com/phpBB3/view ... 11&t=19746
The Windows version number? (i.e. Windows 7 32bit, 8.1 x64, etc)
:!: Sandboxie version number (SBIE v5.10? 5.06?)
:!: NAME & Version/build numbers of any applications involved? (Chrome v43, FF45 etc)
:!: Are you running antivirus/anti-malware software? (AVG, Live Essentials..etc)
..The more information the better

If you are getting the "Messages from Sandboxie" popup dialog with error messages, please don't post a picture.
Use the "Copy Contents to Clipboard and Close Window" button and paste the errors in your post.
This is much faster and is easier for everyone to read.
Copying the message and pasting it here might be quite helpful but the rest would also aid in figuring it out.
https://www.ntlite.com

Simplelife123abc
Posts: 28
Joined: Wed May 03, 2017 12:28 pm

Re: Sandboxie Crashing FireFox

Post by Simplelife123abc » Thu May 11, 2017 10:10 am

Hi, Syrinx,

Sandboxie Version 5.18 (64bit)

OS Name Microsoft Windows 10 Pro
Version 10.0.15063 Build 15063

Macro ToolWorks Pro edition Version 8.3.5

Microsoft Essentials

FireFox 53.0.2 (64-bit)

Computer Specs

Code: Select all

Other OS Description 	Not Available
OS Manufacturer	Microsoft Corporation
System Name	COMP
System Manufacturer	ASUS
System Model	All Series
System Type	x64-based PC
System SKU	All
Processor	Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz, 3501 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date	American Megatrends Inc. 1202, 04/12/2014
SMBIOS Version	2.8
Embedded Controller Version	255.255
BIOS Mode	UEFI
BaseBoard Manufacturer	ASUSTeK COMPUTER INC.
BaseBoard Model	Not Available
BaseBoard Name	Base Board
Platform Role	Desktop
Secure Boot State	On
PCR7 Configuration	Binding Not Possible
Windows Directory	C:\WINDOWS
System Directory	C:\WINDOWS\system32
Boot Device	\Device\HarddiskVolume3
Locale	United Kingdom
Hardware Abstraction Layer	Version = "10.0.15063.0"
Username	Comp\Philip
Time Zone	GMT Summer Time
Installed Physical Memory (RAM)	32.0 GB
Total Physical Memory	31.9 GB
Available Physical Memory	29.3 GB

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2815
Joined: Mon Nov 07, 2016 3:10 pm

Re: Sandboxie Crashing FireFox

Post by Barb@Invincea » Thu May 11, 2017 10:21 am

Hello Simplelife123abc,

Do you have any addons installed in Firefox? What is the exact error message received?
Does the issue also occur in a new Sandbox?
Can you provide information regarding how are you reproducing the problem?

Last, but not least, have you tried the latest beta?:
http://forums.sandboxie.com/phpBB3/view ... 61&t=24329

Regards,
Barb.-

Simplelife123abc
Posts: 28
Joined: Wed May 03, 2017 12:28 pm

Re: Sandboxie Crashing FireFox

Post by Simplelife123abc » Thu May 11, 2017 9:51 pm

Hi Barb,

I will try this updated beta version and see how it goes. Ill report anything should it occur again.

Many thanks

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