unable to type in chinese character in sandbox on windows 10 1803 by screen board

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ezeott
Posts: 3
Joined: Thu Dec 13, 2018 5:09 am

unable to type in chinese character in sandbox on windows 10 1803 by screen board

Post by ezeott » Thu Dec 13, 2018 5:48 am

Hi, when I use the screen keyboard to type in Chinese characters in sandbox, the input characters are still English(Latin) characters. I'm unable to type in Chinese characters in sandbox (version 5.26) on windows 10 1803 by the screen keyboard. This situation doesn't exist in windows 10 1703. So, maybe it is not a problem of sandbox. I don't know. But 1703 has finished its life cycle. I'm using Microsoft Surface Pro 3 and using screen keyboard frequently. Can you help me?

Thank you very much!
Regards,
ezeott

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2986
Joined: Mon Nov 07, 2016 3:10 pm

Re: unable to type in chinese character in sandbox on windows 10 1803 by screen board

Post by Barb@Invincea » Thu Dec 13, 2018 9:51 am

Hi ezeott,

We do not test/support touch screens, but let me suggest a few things:

What are the involved applications? Where are you trying to type into? A browser? A file?
Does it work on different apps?
Does the feature work fine outside the Sandbox?
Have you tried a new Sandbox with default settings?

After covering the above, please provide the repro steps and follow this to capture a log with Resource Access Monitor:
https://www.sandboxie.com/ResourceAccessMonitor
Launch your apps in the Sandbox (minus the keyboard app)
Start Res. Acc. Mon
Reproduce the issue immediately (type a few words).
Stop Res. Acc. Mon
Copy-paste the log here, use the "</>" button to format the contents .

Regards,
Barb.-

ezeott
Posts: 3
Joined: Thu Dec 13, 2018 5:09 am

Re: unable to type in chinese character in sandbox on windows 10 1803 by screen board

Post by ezeott » Sun Dec 16, 2018 4:59 am

Hi Barb,
in 1703, everything is all right in sandbox.
in 1803, everything is all right in sandbox except I'm unable to type in Chinese characters by screen keyboard in any programs such as a browser, text editors (notepad, notepad++, etc.), a file, and so on.
Everything is all right outside the sandbox.
I tried Sandbox with default settings but the problem still exist.
The screen keyboard I mentioned above means at the right lower corner there is a keyboard icon in the taskbar and click that icon there is a screen keyboard. I'm not sure whether it is belongs to touch devices only.

Regards,
ezeott

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2986
Joined: Mon Nov 07, 2016 3:10 pm

Re: unable to type in chinese character in sandbox on windows 10 1803 by screen board

Post by Barb@Invincea » Mon Dec 17, 2018 10:02 am

Hi ezeott ,

As covered, this is out of scope. However, if you provide all the information I requested, I will be happy to analyze to see if there's anything obvious listed in the results.

Regards,
Barb.-

ezeott
Posts: 3
Joined: Thu Dec 13, 2018 5:09 am

Re: unable to type in chinese character in sandbox on windows 10 1803 by screen board

Post by ezeott » Wed Jan 02, 2019 6:06 am

Hi Barb,
I tried to upgrade OS to 1809 and LTSC 2019 respectively with sandboxie ver. 5.27.2, and found this situation still happened in both of them.
I don't think it is a problem of sandboxie because everything is all right in 1703 and earlier.
I have reported this situation to Microsoft Forum and I think it is a problem of Operating System.
I don't take any hope of solving this problem.
I launched a notepad in sandbox (ver 5.27.2, windows 10 1809 17763.195) and all the information in Res. Acc. Mon. is as follows:

Code: Select all

(Drive)     \Device\HarddiskVolume3
(Drive)     \Device\HarddiskVolume4
(Drive)     \Device\HarddiskVolume5
Clsid       -------------------------------
Clsid       {B5F8350B-0548-48B1-A6EE-88BD00B4A5E7} MSAA AccPropServices
File/Key    -------------------------------
Image       -------------------------------
Ipc         -------------------------------
Ipc         \BaseNamedObjects\[CoreUI]-PID(2728)-TID(7468) 812d7c21-7131-4ab9-aa03-d1daef090ab1
Ipc         \BaseNamedObjects\[CoreUI]-PID(8440)-TID(668) 799e1e52-07f1-42b7-84e9-5683cf5a401b
Ipc         \BaseNamedObjects\__ComCatalogCache__
Ipc         \BaseNamedObjects\{A3BD3259-3E4F-428a-84C8-F0463A9D3EB5}
Ipc         \BaseNamedObjects\{A64C7F33-DA35-459b-96CA-63B51FB0CDB9}
Ipc         \BaseNamedObjects\C:*ProgramData*Microsoft*Windows*Caches*{6AF0698E-D558-4F6E-9B3C-3716689AF493}.2.ver0x0000000000000004.db
Ipc         \BaseNamedObjects\C:*ProgramData*Microsoft*Windows*Caches*{DDF571F2-BE98-426D-8288-1A9A39C3FDA2}.2.ver0x0000000000000001.db
Ipc         \BaseNamedObjects\C:*ProgramData*Microsoft*Windows*Caches*cversions.2.ro
Ipc         \BaseNamedObjects\RotHintTable
Ipc         \BaseNamedObjects\SC_AutoStartComplete
Ipc         \BaseNamedObjects\windows_shell_global_counters
Ipc         \RPC Control\actkernel
Ipc         \RPC Control\epmapper
Ipc         \RPC Control\OLE2B83CC8B04156FEFEB6F5B911C7C
Ipc         \RPC Control\OLEBF40CB554F5B6BE7C6D5E729D9A6
Ipc         \Sessions\10\BaseNamedObjects\__ComCatalogCache__
Ipc         \Sessions\10\BaseNamedObjects\{A3BD3259-3E4F-428a-84C8-F0463A9D3EB5}
Ipc         \Sessions\10\BaseNamedObjects\{A64C7F33-DA35-459b-96CA-63B51FB0CDB9}
Ipc         \Sessions\10\BaseNamedObjects\10ImmersiveFocusTrackingActiveEvent
Ipc         \Sessions\10\BaseNamedObjects\10WaitForPendingInputEvent
Ipc         \Sessions\10\BaseNamedObjects\C:*ProgramData*Microsoft*Windows*Caches*{6AF0698E-D558-4F6E-9B3C-3716689AF493}.2.ver0x0000000000000004.db
Ipc         \Sessions\10\BaseNamedObjects\C:*ProgramData*Microsoft*Windows*Caches*{DDF571F2-BE98-426D-8288-1A9A39C3FDA2}.2.ver0x0000000000000001.db
Ipc         \Sessions\10\BaseNamedObjects\C:*ProgramData*Microsoft*Windows*Caches*cversions.2.ro
Ipc         \Sessions\10\BaseNamedObjects\C:*Users*****AppData*Local*Microsoft*Windows*Caches*{3DA71D5A-20CC-432F-A115-DFE92379E91F}.3.ver0x0000000000000088.db
Ipc         \Sessions\10\BaseNamedObjects\C:*Users*****AppData*Local*Microsoft*Windows*Caches*{AFBF9F1A-8EE8-4C77-AF34-C647E37CA0D9}.1.ver0x0000000000000035.db
Ipc         \Sessions\10\BaseNamedObjects\C:*Users*****AppData*Local*Microsoft*Windows*Caches*cversions.1.ro
Ipc         \Sessions\10\BaseNamedObjects\C:*Users*****AppData*Local*Microsoft*Windows*Caches*cversions.3.ro
Ipc         \Sessions\10\BaseNamedObjects\ComPlusCOMRegTable
Ipc         \Sessions\10\BaseNamedObjects\RotHintTable
Ipc         \Sessions\10\BaseNamedObjects\SBIE_BOXED_DummyEvent_2728
Ipc         \Sessions\10\BaseNamedObjects\SBIE_BOXED_DummyEvent_4648
Ipc         \Sessions\10\BaseNamedObjects\SBIE_BOXED_DummyEvent_4772
Ipc         \Sessions\10\BaseNamedObjects\SBIE_BOXED_DummyEvent_7404
Ipc         \Sessions\10\BaseNamedObjects\SBIE_BOXED_RPCSS_SXS_READY
Ipc         \Sessions\10\BaseNamedObjects\SBIE_BOXED_ServiceInitComplete_DcomLaunch
Ipc         \Sessions\10\BaseNamedObjects\SBIE_BOXED_ServiceInitComplete_Mutex1
Ipc         \Sessions\10\BaseNamedObjects\SBIE_BOXED_ServiceInitComplete_RpcEptMapper
Ipc         \Sessions\10\BaseNamedObjects\SBIE_BOXED_ServiceInitComplete_RpcSs
Ipc         \Sessions\10\BaseNamedObjects\SboxSession
Ipc         \Sessions\10\BaseNamedObjects\SC_AutoStartComplete
Ipc         \Sessions\10\BaseNamedObjects\ScmCreatedEvent
Ipc         \Sessions\10\BaseNamedObjects\SM0:2728:120:WilError_02
Ipc         \Sessions\10\BaseNamedObjects\SM0:2728:120:WilError_02_p0
Ipc         \Sessions\10\BaseNamedObjects\SM0:2728:120:WilError_02_p0h
Ipc         \Sessions\10\BaseNamedObjects\SM0:2728:304:WilStaging_02
Ipc         \Sessions\10\BaseNamedObjects\SM0:2728:304:WilStaging_02_p0
Ipc         \Sessions\10\BaseNamedObjects\SM0:2728:304:WilStaging_02_p0h
Ipc         \Sessions\10\BaseNamedObjects\SM0:4648:120:WilError_02
Ipc         \Sessions\10\BaseNamedObjects\SM0:4648:120:WilError_02_p0
Ipc         \Sessions\10\BaseNamedObjects\SM0:4648:120:WilError_02_p0h
Ipc         \Sessions\10\BaseNamedObjects\SM0:4648:304:WilStaging_02
Ipc         \Sessions\10\BaseNamedObjects\SM0:4648:304:WilStaging_02_p0
Ipc         \Sessions\10\BaseNamedObjects\SM0:4648:304:WilStaging_02_p0h
Ipc         \Sessions\10\BaseNamedObjects\SM0:4772:120:WilError_02
Ipc         \Sessions\10\BaseNamedObjects\SM0:4772:120:WilError_02_p0
Ipc         \Sessions\10\BaseNamedObjects\SM0:4772:120:WilError_02_p0h
Ipc         \Sessions\10\BaseNamedObjects\SM0:4772:304:WilStaging_02
Ipc         \Sessions\10\BaseNamedObjects\SM0:4772:304:WilStaging_02_p0
Ipc         \Sessions\10\BaseNamedObjects\SM0:4772:304:WilStaging_02_p0h
Ipc         \Sessions\10\BaseNamedObjects\SM0:7404:120:WilError_02
Ipc         \Sessions\10\BaseNamedObjects\SM0:7404:120:WilError_02_p0
Ipc         \Sessions\10\BaseNamedObjects\SM0:7404:120:WilError_02_p0h
Ipc         \Sessions\10\BaseNamedObjects\SM0:7404:304:WilStaging_02
Ipc         \Sessions\10\BaseNamedObjects\SM0:7404:304:WilStaging_02_p0
Ipc         \Sessions\10\BaseNamedObjects\SM0:7404:304:WilStaging_02_p0h
Ipc         \Sessions\10\BaseNamedObjects\SyncRootManager
Ipc         \Sessions\10\BaseNamedObjects\windows_shell_global_counters
Ipc      O  \BaseNamedObjects\CoreMessagingRegistrar
Ipc      O  \BaseNamedObjects\msctf.serverDefault10
Ipc      O  \KernelObjects\MaximumCommitCondition
Ipc      O  \KnownDlls\advapi32.dll
Ipc      O  \KnownDlls\bcrypt.dll
Ipc      O  \KnownDlls\bcryptPrimitives.dll
Ipc      O  \KnownDlls\cfgmgr32.dll
Ipc      O  \KnownDlls\clbcatq.dll
Ipc      O  \KnownDlls\combase.dll
Ipc      O  \KnownDlls\COMDLG32.dll
Ipc      O  \KnownDlls\CRYPT32.dll
Ipc      O  \KnownDlls\cryptsp.dll
Ipc      O  \KnownDlls\gdi32.dll
Ipc      O  \KnownDlls\gdi32full.dll
Ipc      O  \KnownDlls\IMM32.dll
Ipc      O  \KnownDlls\kernel.appcore.dll
Ipc      O  \KnownDlls\kernel32.dll
Ipc      O  \KnownDlls\kernelbase.dll
Ipc      O  \KnownDlls\MSASN1.dll
Ipc      O  \KnownDlls\MSCTF.dll
Ipc      O  \KnownDlls\msvcp_win.dll
Ipc      O  \KnownDlls\MSVCRT.dll
Ipc      O  \KnownDlls\ole32.dll
Ipc      O  \KnownDlls\OLEAUT32.dll
Ipc      O  \KnownDlls\powrprof.dll
Ipc      O  \KnownDlls\profapi.dll
Ipc      O  \KnownDlls\PSAPI.DLL
Ipc      O  \KnownDlls\rpcrt4.dll
Ipc      O  \KnownDlls\sechost.dll
Ipc      O  \KnownDlls\SHCORE.dll
Ipc      O  \KnownDlls\SHELL32.dll
Ipc      O  \KnownDlls\SHLWAPI.dll
Ipc      O  \KnownDlls\ucrtbase.dll
Ipc      O  \KnownDlls\user32.dll
Ipc      O  \KnownDlls\win32u.dll
Ipc      O  \KnownDlls\windows.storage.dll
Ipc      O  \KnownDlls\WS2_32.dll
Ipc      O  \RPC Control\lsapolicylookup
Ipc      O  \RPC Control\lsasspirpc
Ipc      O  \RPC Control\SbieSvcPort
Ipc      O  \Security\LSA_AUTHENTICATION_INITIALIZED
Ipc      O  \Sessions\10\BaseNamedObjects\CicLoadWinStaWinSta0
Ipc      O  \Sessions\10\BaseNamedObjects\CTF.AsmListCache.FMPDefault10
Ipc      O  \Sessions\10\BaseNamedObjects\MSCTF.Asm.MutexDefault10
Ipc      O  \Sessions\10\BaseNamedObjects\MSCTF.CtfMonitorInstMutexDefault10
Ipc      O  \Sessions\10\Windows\ApiPort
Ipc      O  \Sessions\10\Windows\DwmApiPort
Ipc      O  \Sessions\10\Windows\SharedSection
Ipc      O  \Sessions\10\Windows\Theme870856338
Ipc      O  \Sessions\10\Windows\ThemeSection
Ipc      O  \ThemeApiPort
Ipc      O  \Windows\Theme1797641306
Pipe        -------------------------------
Pipe        ?
Pipe        \Device\CNG
Pipe        \Device\HarddiskVolume1
Pipe        \Device\HarddiskVolume3
Pipe        \Device\HarddiskVolume4
Pipe        \Device\HarddiskVolume5
Pipe        \Device\HarddiskVolume6
Pipe        \Device\KsecDD
Pipe        \Device\MountPointManager
Pipe        \Device\Ndis
Pipe        \Device\NDMP20
WinCls      -------------------------------
WinCls   O  OleMainThreadWndClass
WinCls   O  Shell_TrayWnd
WinCls   X  Progman
Anyway thank you very much.

Regards,
ezeott

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2986
Joined: Mon Nov 07, 2016 3:10 pm

Re: unable to type in chinese character in sandbox on windows 10 1803 by screen board

Post by Barb@Invincea » Wed Jan 02, 2019 9:54 am

Hi ezeott,

There is really not much there, but give this a try (if it fails or does not make a difference, revert the changes )

Right click on your Sandbox--> Sandbox Settings --> Resource Access --> COM access
Click "Edit/Add"
Paste:
{B5F8350B-0548-48B1-A6EE-88BD00B4A5E7}
Apply and Ok your way out.
Delete the contents of your Sandbox and re-try.
IF nothing changes, or it causes problems, please follow the same steps to remove the string.

Regards,
Barb.-

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