can run exe only as user admin

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dkaehler
Posts: 4
Joined: Fri Nov 02, 2018 5:57 pm

can run exe only as user admin

Post by dkaehler » Fri Nov 02, 2018 6:11 pm

Hi,
I'm using the actual Windows Version 1803 and sandboxie 5.27.1 (64 bit). If I log in as administrator sandboxie is working as usual. However, if I log in as any other user I'm not able to start any executive. Even for a standard program as the web browser I get the following messages:

SBIE2313 Konnte SandboxieDcomLaunch.exe (346) nicht ausführen
SBIE2204 Der Dienst 'DcomLaunch (346)' konnte nicht in der Sandbox gestartet werden

I tried to run sandboxie in compatibiliy mode (Windows 8 or runas administrator), but that doesn't help. The only workaround I found was to use
runas /user:admin sbiectrl
However, when my sun starts his game (mincraft) which I want to run in the sandbox. He is asked if the program should get administrator rights, which is something I want to avoid under all conditions.

Any ideas?
Best regards,
d.k.

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2981
Joined: Mon Nov 07, 2016 3:10 pm

Re: can run exe only as user admin

Post by Barb@Invincea » Mon Nov 05, 2018 9:56 am

Hello dkaehler,

SBIE2313 Konnte SandboxieDcomLaunch.exe (346) nicht ausführen
SBIE2204 Der Dienst 'DcomLaunch (346)' konnte nicht in der Sandbox gestartet werden

"346" is related to parental controls. Are you blocking programs via GPO or similar? If so, you will need to set them up correctly to allow Sandboxie.

Here's a related thread:
viewtopic.php?f=11&t=23867

More info regarding those Sandboxie messages can be found below:
https://www.sandboxie.com/SBIE2313
https://www.sandboxie.com/SBIE2204

Please, follow these guidelines when reporting a problem, so that we can better assist you:
viewtopic.php?f=11&t=19746

Regards,
Barb.-

dkaehler
Posts: 4
Joined: Fri Nov 02, 2018 5:57 pm

Re: can run exe only as user admin

Post by dkaehler » Sat Nov 10, 2018 5:41 pm

Hi Barb,

I'm using windows 10 home edition, thus I have no access to group policies. Nevertheless I tried to delete the system32/AppLocker folder. What I have used is the parental control software JusProg. The program is disabled for the parents, but sandboxie doesn't work. I also tried to stop the program whithout any success. Now I have uninstalled it, but that also doesn't help.

Furthermore I'm using a microsoft login for my childs to use the ms parental control features. My own account is a local one, neverthe less sandboxie shows the error.

Thanks for your help
dkaehler

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2981
Joined: Mon Nov 07, 2016 3:10 pm

Re: can run exe only as user admin

Post by Barb@Invincea » Mon Nov 12, 2018 9:50 am

Hello dkaehler,

Please, provide the repro steps and the exact names of the programs involved (including parental control programs, security software...), so that I can further assist you. Please see my previous post for the guidelines so you can see all that we need.

While testing, please be sure to use an Admin account that is not restricted, and , if possible, re-install the latest version of Sandboxie to ensure nothing was blocked at that level.

Regards,
Barb.-

dkaehler
Posts: 4
Joined: Fri Nov 02, 2018 5:57 pm

Re: can run exe only as user admin

Post by dkaehler » Sun Nov 18, 2018 9:34 am

Hi,

I'm using Sandboxie 5.27.2. 64bit on a 64bit Windows 10 System. The system update info tells me that the system is up to date. System Info states Windows 10 Home, 1803, build 17134.407. The problem occurs in the mean time also on a second laptop with Windows 10 Pro Version 1803 Build 17134.407. On the second laptop the problem occured today the first time, whereas the other computer showed the problem since some time. In my oppinion it is related to some windows update.

As antivirus programm I'm actually using Avira, previously I used AVG. Since the second laptop with Avira was working as expected until today I thought it might be due to the different antivirus programs (AVG on the first one, and Avira on the second). However it doesn't help to change the antivirus. It also doesn't help to switch it of.

I tried to create a new local windows user, unfortunately, this does not help either..

I tried to create a new sandbox. I was told that the actual user has no rights to change the settings. As admin is was no problem to create a new sandbox. The error occured also in the new sandbox.

The errormessage is independent of the program I use. In the Sandboxie Control I used Start in Sandbox with Webbrowser, Windows explorer and some programms. Its always the same.

With the actual version of Sandboxie I cannot start a program from the sandboxie control via Start menu. When I try to do so, I get error messages that the files in the start menu xx.lnk can not be found. (One errrormessage per Link).

Best regards,
dkaehler

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2981
Joined: Mon Nov 07, 2016 3:10 pm

Re: can run exe only as user admin

Post by Barb@Invincea » Mon Nov 19, 2018 10:05 am

Hi dkaehler,

We still need the repro steps.
"Web browser" which one? What are you doing, exactly? Please, let us know so I can test your steps (I cannot reproduce this behavior at all as of now).

Is Sandboxie the only program you cannot run on those other accounts?
Have you modified your configuration file in any way?

Please, post a copy of your Sandboxie configuration file so that we can investigate:
Configure--> Edit configuration
Copy-paste the contents here
Highlight the contents you just copied and click on the "</>" button to format them.

Regards,
Barb.-

dkaehler
Posts: 4
Joined: Fri Nov 02, 2018 5:57 pm

Re: can run exe only as user admin

Post by dkaehler » Sun Dec 16, 2018 8:36 am

Hi Barb,

my default browser is the actual version of firefox, but I think this is unimportant. I get the error messages whenever I do the following:
Sanboxiecontrol, right click on a sandbox, e.g. the default one, start in sandbox, Webbrowser or program or windows explorer, its always the same.

All other programms are working fine, its just sandboxie that doesn't work.

Actual windows version: 10.0.17134 Build 17134 Windows 10 Home, x64based pc

I don't know if this is normal, but if I try to edit the configuration, I'm ask for the Admin passwort. Afterwards the config is opend in notepad as expected:

Code: Select all

[GlobalSettings]

Template=Avira_Antivirus
Template=OfficeClickToRun
Template=WindowsRasMan
Template=SiteAdvisor
Template=AVG_Anti_Virus
Template=WindowsLive
Template=SynapticsTouchPad
Template=AdobeAcrobatReader
Template=OfficeLicensing
Template=Kaspersky
KnownConflicts=AVG
EditAdminOnly=y
ForceDisableAdminOnly=y
ForgetPassword=n

[DefaultBox]

ConfigLevel=7
Template=BlockPorts
Template=LingerPrograms
Template=Chrome_Phishing_DirectAccess
Template=Firefox_Phishing_DirectAccess
Template=AutoRecoverIgnore
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
RecoverFolder=%Personal%
RecoverFolder=%Favorites%
RecoverFolder=%Desktop%
BorderColor=#00FFFF,ttl
Enabled=y
DeleteCommand="C:\Program Files (x86)\Microsoft SDelete\sdelete.exe" -p 3 -s -q "%SANDBOX%"

[UserSettings_083C01AB]

SbieCtrl_UserName=dirk
SbieCtrl_NextUpdateCheck=1545571445
SbieCtrl_UpdateCheckNotify=n
SbieCtrl_ShowWelcome=n
SbieCtrl_WindowCoords=523,306,1031,527
SbieCtrl_ActiveView=40021
SbieCtrl_EnableLogonStart=n
SbieCtrl_EnableAutoStart=y
SbieCtrl_AddDesktopIcon=y
SbieCtrl_AddQuickLaunchIcon=y
SbieCtrl_AddContextMenu=y
SbieCtrl_AddSendToMenu=y
SbieCtrl_AutoApplySettings=y
SbieCtrl_ProcessViewColumnWidths=250,70,300
SbieCtrl_BoxExpandedView=DefaultBox,JonDoFox,Minecraft

[PrintArtist]

ConfigLevel=7
Template=AutoRecoverIgnore
Template=Firefox_Phishing_DirectAccess
Template=Chrome_Phishing_DirectAccess
Template=LingerPrograms
Template=BlockPorts
RecoverFolder=C:\Daten
RecoverFolder=%Desktop%
RecoverFolder=%Favorites%
RecoverFolder=%Personal%
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
BorderColor=#00FFFF,ttl
Enabled=y
LeaderProcess=printart.exe
AutoDelete=y
NeverDelete=n

[UserSettings_175402E4]

SbieCtrl_UserName=manuela
SbieCtrl_ShowWelcome=n
SbieCtrl_NextUpdateCheck=1542461934
SbieCtrl_UpdateCheckNotify=y
SbieCtrl_WindowCoords=200,150,1031,527
SbieCtrl_ActiveView=40021
SbieCtrl_ProcessViewColumnWidths=250,70,300

[UserSettings_11C6028E]

SbieCtrl_UserName=marvin
SbieCtrl_ShowWelcome=n
SbieCtrl_NextUpdateCheck=1555555555
SbieCtrl_UpdateCheckNotify=n
SbieCtrl_WindowCoords=326,105,1024,527
SbieCtrl_ActiveView=40021
SbieCtrl_AutoRunSoftCompat=n
SbieCtrl_AutoApplySettings=n
SbieCtrl_ProcessViewColumnWidths=250,70,300
SbieCtrl_ShouldDeleteNotify=n
SbieCtrl_HideMessage=2224,MinecraftLauncher.exe [Minecraft]
SbieCtrl_HideMessage=2205,CreateDesktop
SbieCtrl_HideMessage=2314,Start.exe
SbieCtrl_BoxExpandedView=DefaultBox,JonDoFox,Minecraft

[UserSettings_0CF60227]

SbieCtrl_UserName=simon
SbieCtrl_ShowWelcome=n
SbieCtrl_NextUpdateCheck=1555555555
SbieCtrl_UpdateCheckNotify=y
SbieCtrl_WindowCoords=489,206,1028,527
SbieCtrl_ActiveView=40021
SbieCtrl_ProcessViewColumnWidths=250,70,300
SbieCtrl_BoxExpandedView=Minecraft

[JonDoFox]

Enabled=y
ConfigLevel=7
AutoRecover=y
Template=BlockPorts
Template=LingerPrograms
Template=Chrome_Phishing_DirectAccess
Template=Firefox_Phishing_DirectAccess
Template=AutoRecoverIgnore
BorderColor=#00FFFF,ttl
NeverDelete=n
DeleteCommand="C:\Program Files (x86)\Microsoft SDelete\sdelete.exe" -p 3 -s -q "%SANDBOX%"
AutoDelete=y

[Minecraft]

Enabled=y
ConfigLevel=7
Template=WindowsFontCache
Template=BlockPorts
Template=LingerPrograms
Template=Chrome_Phishing_DirectAccess
Template=Firefox_Phishing_DirectAccess
Template=AutoRecoverIgnore
RecoverFolder=C:\Users\Simon\AppData\Roaming\.minecraft
RecoverFolder=C:\Users\Marvin\AppData\Roaming\.minecraft
BorderColor=#00FFFF,ttl
NeverDelete=y
ClosedFilePath=C:\Daten - synchron\
ClosedFilePath=C:\Daten - lokal\
ClosedFilePath=C:\Daten - synchron - Marvin (selbst)\
ClosedFilePath=C:\Daten - synchron - Simon (selbst)\
ClosedFilePath=A:\
ClosedFilePath=B:\
ClosedFilePath=D:\
ClosedFilePath=W:
ClosedFilePath=Y:\
ClosedFilePath=\\DK-NAS\UnsereOrdner\
ClosedFilePath=\\DK-NAS\MeineOrdner\
ClosedFilePath=\\Fritz-nas\fritz.nas\
ClosedFilePath=\Device\Mup\
DeleteCommand=%SystemRoot%\System32\cmd.exe /c RMDIR /s /q "%SANDBOX%"
OpenPipePath=%USERPROFILE%\AppData\Roaming\.minecraft\saves
OpenPipePath=%USERPROFILE%\AppData\Roaming\.minecraft\config
OpenPipePath=%USERPROFILE%\AppData\Roaming\.minecraft\launcher_profiles.json
OpenPipePath=%USERPROFILE%\AppData\Roaming\.minecraft\options.txt
OpenPipePath=%USERPROFILE%\AppData\Roaming\.minecraft\usernamecache.json
OpenPipePath=%USERPROFILE%\AppData\Roaming\.minecraft\usercache.json
OpenPipePath=%USERPROFILE%\AppData\Roaming\.minecraft\servers.dat
DropAdminRights=y

[UserSettings_0C02020A]

SbieCtrl_UserName=admin
SbieCtrl_ShowWelcome=n
SbieCtrl_NextUpdateCheck=1543153169
SbieCtrl_UpdateCheckNotify=n
SbieCtrl_WindowCoords=200,150,1031,527
SbieCtrl_ActiveView=40021
SbieCtrl_ProcessViewColumnWidths=250,70,300
SbieCtrl_HideMessage=2219,Start.exe [Minecraft]
SbieCtrl_HideMessage=2220,Start.exe [Minecraft]
SbieCtrl_HideMessage=2205,CreateDesktop
SbieCtrl_AutoApplySettings=n
SbieCtrl_BoxExpandedView=DefaultBox,Minecraft,Test

[UserSettings_49040532]

SbieCtrl_UserName=marvin_schule
SbieCtrl_ShowWelcome=n
SbieCtrl_NextUpdateCheck=1545066208
SbieCtrl_UpdateCheckNotify=n
SbieCtrl_WindowCoords=569,241,1031,527
SbieCtrl_ActiveView=40021
SbieCtrl_ProcessViewColumnWidths=250,70,300

[UserSettings_254003BA]

SbieCtrl_UserName=minecraft
SbieCtrl_ShowWelcome=n
SbieCtrl_NextUpdateCheck=1542632815
SbieCtrl_UpdateCheckNotify=n
SbieCtrl_BoxExpandedView=DefaultBox
SbieCtrl_WindowCoords=200,150,1031,527
SbieCtrl_ActiveView=40021
SbieCtrl_ProcessViewColumnWidths=250,70,300

[Test]

Enabled=y
ConfigLevel=7
AutoRecover=y
BlockNetworkFiles=y
Template=qWave
Template=WindowsFontCache
Template=BlockPorts
Template=LingerPrograms
Template=Chrome_Phishing_DirectAccess
Template=Firefox_Phishing_DirectAccess
Template=AutoRecoverIgnore
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
RecoverFolder=%Personal%
RecoverFolder=%Favorites%
RecoverFolder=%Desktop%
BorderColor=#00FFFF,ttl
Thank you very much for your help
dkaehler

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2981
Joined: Mon Nov 07, 2016 3:10 pm

Re: can run exe only as user admin

Post by Barb@Invincea » Mon Dec 17, 2018 11:22 am

Hi dkaehler,

Aside from what I already covered, your config file shows templates for 4 different antivirus versions (SiteAdvisor is McAfee):
Template=Avira_Antivirus
Template=SiteAdvisor
Template=AVG_Anti_Virus
Template=Kaspersky
KnownConflicts=AVG

Whichever you are no longer using, please remove from your configuration (Sbie Control --> Configure --> Software compatibility --> Un-check what's not needed. If not listed there, you can remove them directly from your configuration file).

It also seems that you have made setting changes to only allow Admins to modify things:
EditAdminOnly=y
ForceDisableAdminOnly=y
ForgetPassword=n
Please, see this entry: https://www.sandboxie.com/EditAdminOnly
You can make the necessary changes, and/or ensure you are using the correct admin account.

Have you copy-pasted an old Sandboxie.ini ? If that's the case, please use the Sandboxie installer to fully uninstall Sandboxie, and choose to not keep a copy of your configuration, then delete your sandbox folders (typically located in the C:\Sandbox folder) , reboot and reinstall Sandboxie from scratch.


Regards,
Barb.-

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