Windows 8.1 x86 update - KB4093114 / SBIE2331 Access is denied. - SBIE 5.24 [FIXED in Beta 5.25.1]

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Malcom
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Joined: Thu Apr 12, 2018 12:35 pm

Windows 8.1 x86 update - KB4093114 / SBIE2331 Access is denied. - SBIE 5.24 [FIXED in Beta 5.25.1]

Post by Malcom » Thu Apr 12, 2018 12:44 pm

I am using Windows 8.1 Pro x32 and since a Windows update last night Sandboxie 5.24 has stopped working!
It won't start, displaying message "SBIE2331 Service start failed: [22/5] Access is denied."
I am only running Windows Firewall and Defender as protection.
I have tried reinstalling sandboxie to no effect.

Barb@Invincea
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Re: Windows 8.1 update breaks sandboxie.

Post by Barb@Invincea » Thu Apr 12, 2018 12:51 pm

Hello Malcom ,

I am currently downloading the latest updates for Win 8.1 x86.

In the meantime, can you provide the KB#s involved?
Is secure boot enabled?

Regards,
Barb.-

m1ma
Posts: 1
Joined: Thu Apr 12, 2018 1:07 pm

Re: Windows 8.1 update breaks sandboxie.

Post by m1ma » Thu Apr 12, 2018 1:19 pm

i have the same issue, win 8.1 32x,

windows updated 14th of may,
kb4093114, kb2976978 may be related..

is there any workaround for this?

Barb@Invincea
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Re: Windows 8.1 update - KB4093114 / SBIE2331 Access is denied.

Post by Barb@Invincea » Thu Apr 12, 2018 1:29 pm

All,

I finished updating/testing. The culprit seems to be KB4093114 and it affects Windows 8.1 x86 only (x64 worked fine after applying that update).
I have made the devs aware.

Other than removing the KB, there is no workaround at this time.

Regards,
Barb.-

RangerX
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Joined: Fri Apr 13, 2018 11:35 pm

Re: Windows 8.1 x86 update - KB4093114 / SBIE2331 Access is denied. - SBIE 5.24

Post by RangerX » Sat Apr 14, 2018 12:04 am

Is there no end to MS incompetence? Have they never heard of testing? It's not like Sandboxie is some insignificant, obscure product.

I have the same issues. Was running SBIE 5.22 on W8.1 x32 and applied KB4093114. Sandboxie no longer worked. Received message "SBIE2331 Service start failed". Upgraded to SBIE 5.24 and Sandboxie still failed. Uninstalled KB4093114 and Sandboxie now working fine.

Awaiting for direction from Sandboxie...

BTW, Sandboxie is an awesome product, Won't browse without it!

safemist
Posts: 29
Joined: Mon Jun 17, 2013 3:15 pm

Re: Windows 8.1 x86 update - KB4093114 / SBIE2331 Access is denied. - SBIE 5.24

Post by safemist » Mon Apr 16, 2018 4:39 pm

Same problem here 8.1 x86


RangerX
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Joined: Fri Apr 13, 2018 11:35 pm

Re: Windows 8.1 x86 update - KB4093114 / SBIE2331 Access is denied. - SBIE 5.24 [FIXED in Beta 5.25.1]

Post by RangerX » Tue Apr 17, 2018 8:13 pm

I installed the Sanboxie 5.25.1 Beta from the above link. Sandboxie worked okay.
I then reinstalled KB4093114 and Sandboxie continues to work okay.

So far so good.
Thank you for your prompt response to the problem and resolving it so quickly.

bdg2
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Location: Reading, Berkshire, England.
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Re: Windows 8.1 x86 update - KB4093114 / SBIE2331 Access is denied. - SBIE 5.24 [FIXED in Beta 5.25.1]

Post by bdg2 » Tue Apr 17, 2018 10:17 pm

Barb@Invincea wrote:
Tue Apr 17, 2018 4:18 pm
Fixed in Beta 5.25.1
viewtopic.php?f=65&t=25684
That page just says "You are not authorised to read this forum." :?
Brian G. (using Windows 7 Ultimate 64 bit)

Barb@Invincea
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Re: Windows 8.1 x86 update - KB4093114 / SBIE2331 Access is denied. - SBIE 5.24 [FIXED in Beta 5.25.1]

Post by Barb@Invincea » Wed Apr 18, 2018 11:29 am

Hello bdg2,

The permissions were corrected last night.You should be able to access it now.

Regards,
Barb.-

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