Windows 7 WITHOUT KB3033929 + Sbie5.24 -- C0000428 -- Service startup error level 9153

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Moderator: Barb@Invincea

Barb@Invincea
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Re: Unable to install latest version 5.24

Post by Barb@Invincea » Mon Mar 19, 2018 12:57 pm

Hello Peter980,

You are probably missing a Windows Update which can only be downloaded after SP1 is installed (but doesn't necessarily mean that if you have SP1, you have the KB/Update. You need to update Windows).
Please see the details in this thread:
viewtopic.php?p=132748#p132748

Keep in mind that some of these KBs are added to cumulative patches, thus you may not see the exact number but you may still have it installed on your system .

Let us know the outcome after installing the update as explained above.

Regards,
Barb.-

PS: Merging this post with the original one.

Barb@Invincea
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Re: Major screw up with the update!

Post by Barb@Invincea » Mon Mar 19, 2018 1:41 pm

Hello John connor,

Please see:
viewtopic.php?p=132748#p132748

Regards,
Barb.-

PS: Merging the threads.

John connor
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Re: Windows 7 WITHOUT KB3033929 + Sbie5.24 -- C0000428 -- Service startup error level 9153

Post by John connor » Mon Mar 19, 2018 6:16 pm

I'm using SP1 Win7 64. I don't use Windows updates and will never use Windows updates. But if you can point me to a specific update, I may install it. Where is this beta again? I didn't see a link.

Barb@Invincea
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Re: Windows 7 WITHOUT KB3033929 + Sbie5.24 -- C0000428 -- Service startup error level 9153

Post by Barb@Invincea » Tue Mar 20, 2018 9:36 am

Hello John connor,

The link is on the first page of this thread: viewtopic.php?p=132700#p132700

The name of the update is in the Subject of this thread, as well as on my previous response.

Regards,
Barb.-

John connor
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Re: Windows 7 WITHOUT KB3033929 + Sbie5.24 -- C0000428 -- Service startup error level 9153

Post by John connor » Tue Mar 20, 2018 9:11 pm

It looks like update kb3033929 makes Sandboxie 5.24 work. Thanks.

guy213
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Re: Windows 7 WITHOUT KB3033929 + Sbie5.24 -- C0000428 -- Service startup error level 9153

Post by guy213 » Sun May 13, 2018 7:49 pm

It's been over two months since this problem was found..
Is there any estimation on when your are going to release a new version with a fix for this problem?

Barb@Invincea
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Re: Windows 7 WITHOUT KB3033929 + Sbie5.24 -- C0000428 -- Service startup error level 9153

Post by Barb@Invincea » Mon May 14, 2018 10:29 am

Hello guy213,

The only option at this time is the workaround provided here:
viewtopic.php?p=132748#p132748

We will update this thread if/when new information becomes available.

Regards,
Barb.-

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