explorer.exe crashed (SBIE 2224)

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erickfung
Posts: 1
Joined: Sat Feb 10, 2018 10:01 am

explorer.exe crashed (SBIE 2224)

Post by erickfung » Sat Feb 10, 2018 10:18 am

Explorer.exe cannot be opened in Sandboxie (both 5.22 and 5.23) after the installation of a few software and recent windows updates on my Windows 10 64bit desktop.
I suspect that "dghmpg64.dll" causes explorer.exe to crash. The code has been attached below and I'm looking for help. Thank you.

Code: Select all

Microsoft (R) Windows Debugger Version 10.0.16299.15 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

CommandLine: C:\Windows\explorer.exe
Symbol search path is: srv*
Executable search path is: 
ModLoad: 00007ff7`b3140000 00007ff7`b34f7000   explorer.exe
ModLoad: 00007ffa`562c0000 00007ffa`564a0000   ntdll.dll
ModLoad: 00007ffa`54d40000 00007ffa`54dee000   C:\Windows\System32\kernel32.dll
ModLoad: 00007ffa`52ec0000 00007ffa`53126000   C:\Windows\System32\KERNELBASE.dll
ModLoad: 00000000`69510000 00000000`695a8000   C:\Program Files\Sandboxie\SbieDll.dll
ModLoad: 00007ffa`53f80000 00007ffa`53f88000   C:\Windows\System32\PSAPI.DLL
ModLoad: 00007ffa`53fe0000 00007ffa`5407d000   C:\Windows\System32\msvcrt.dll
ModLoad: 00007ffa`54a30000 00007ffa`54d38000   C:\Windows\System32\combase.dll
ModLoad: 00007ffa`523d0000 00007ffa`524c6000   C:\Windows\System32\ucrtbase.dll
ModLoad: 00007ffa`53e50000 00007ffa`53f6f000   C:\Windows\System32\RPCRT4.dll
ModLoad: 00007ffa`53150000 00007ffa`531c2000   C:\Windows\System32\bcryptPrimitives.dll
ModLoad: 00007ffa`54080000 00007ffa`54145000   C:\Windows\System32\OLEAUT32.dll
ModLoad: 00007ffa`53320000 00007ffa`533bb000   C:\Windows\System32\msvcp_win.dll
ModLoad: 00007ffa`535e0000 00007ffa`53686000   C:\Windows\System32\shcore.dll
ModLoad: 00007ffa`54980000 00007ffa`54a21000   C:\Windows\System32\advapi32.dll
ModLoad: 00007ffa`53760000 00007ffa`537bb000   C:\Windows\System32\sechost.dll
ModLoad: 00007ffa`52e70000 00007ffa`52ebc000   C:\Windows\System32\powrprof.dll
ModLoad: 00007ffa`547f0000 00007ffa`5497f000   C:\Windows\System32\user32.dll
ModLoad: 00007ffa`53130000 00007ffa`53150000   C:\Windows\System32\win32u.dll
ModLoad: 00007ffa`542c0000 00007ffa`542e8000   C:\Windows\System32\GDI32.dll
ModLoad: 00007ffa`52cd0000 00007ffa`52e63000   C:\Windows\System32\gdi32full.dll
ModLoad: 00007ffa`53700000 00007ffa`53751000   C:\Windows\System32\shlwapi.dll
ModLoad: 00007ffa`524d0000 00007ffa`52c17000   C:\Windows\System32\windows.storage.dll
ModLoad: 00007ffa`523b0000 00007ffa`523c1000   C:\Windows\System32\kernel.appcore.dll
ModLoad: 00007ffa`52340000 00007ffa`5235b000   C:\Windows\System32\profapi.dll
ModLoad: 00007ffa`531d0000 00007ffa`531f3000   C:\Windows\System32\winmm.dll
ModLoad: 00007ffa`52360000 00007ffa`5238a000   C:\Windows\System32\WINMMBASE.dll
ModLoad: 00007ffa`53590000 00007ffa`535da000   C:\Windows\System32\cfgmgr32.dll
ModLoad: 00007ffa`54e50000 00007ffa`56286000   C:\Windows\System32\SHELL32.dll
ModLoad: 00007ffa`34b30000 00007ffa`34bb1000   C:\Windows\SYSTEM32\TWINAPI.dll
ModLoad: 00007ffa`34a10000 00007ffa`34b29000   C:\Windows\SYSTEM32\settingsynccore.dll
ModLoad: 00007ffa`4d1e0000 00007ffa`4d391000   C:\Windows\SYSTEM32\PROPSYS.dll
ModLoad: 00007ffa`41c20000 00007ffa`41f54000   C:\Windows\SYSTEM32\WININET.dll
ModLoad: 00007ffa`50a00000 00007ffa`50a95000   C:\Windows\SYSTEM32\UxTheme.dll
ModLoad: 00007ffa`50c70000 00007ffa`50c9a000   C:\Windows\SYSTEM32\dwmapi.dll
ModLoad: 00007ffa`52240000 00007ffa`52270000   C:\Windows\SYSTEM32\SspiCli.dll
ModLoad: 00007ffa`52270000 00007ffa`52299000   C:\Windows\SYSTEM32\USERENV.dll
ModLoad: 00007ffa`50cc0000 00007ffa`50e3b000   C:\Windows\SYSTEM32\twinapi.appcore.dll
ModLoad: 00007ffa`4ed10000 00007ffa`4ed23000   C:\Windows\SYSTEM32\WTSAPI32.dll
ModLoad: 00007ffa`3c710000 00007ffa`3c7a8000   C:\Windows\SYSTEM32\TextInputFramework.dll
ModLoad: 00007ffa`51e70000 00007ffa`51e95000   C:\Windows\SYSTEM32\bcrypt.dll
ModLoad: 00007ffa`51d60000 00007ffa`51d77000   C:\Windows\SYSTEM32\cryptsp.dll
ModLoad: 00007ffa`50ca0000 00007ffa`50cc0000   C:\Windows\SYSTEM32\RMCLIENT.dll
ModLoad: 00007ffa`3c2f0000 00007ffa`3c5de000   C:\Windows\SYSTEM32\CoreUIComponents.dll
ModLoad: 00007ffa`4f870000 00007ffa`4f94c000   C:\Windows\SYSTEM32\CoreMessaging.dll
ModLoad: 00007ffa`51450000 00007ffa`51481000   C:\Windows\SYSTEM32\ntmarta.dll
ModLoad: 00007ffa`4f1f0000 00007ffa`4f326000   C:\Windows\SYSTEM32\wintypes.dll
(cb8.36e0): Break instruction exception - code 80000003 (first chance)
ntdll!LdrpDoDebuggerBreak+0x30:
00007ffa`56392ebc cc              int     3
0:000> g
ModLoad: 00007ffa`53fb0000 00007ffa`53fdd000   C:\Windows\System32\IMM32.DLL
ModLoad: 00000000`68fc0000 00000000`68fc9000   C:\Program Files (x86)\360\360Safe\safemon\SafeWrapper.dll
ModLoad: 00000000`68e20000 00000000`68fc0000   C:\Program Files (x86)\360\360Safe\safemon\safemon64.dll
ModLoad: 00007ffa`54490000 00007ffa`545d9000   C:\Windows\System32\ole32.dll
ModLoad: 00007ffa`53690000 00007ffa`536fc000   C:\Windows\System32\WS2_32.dll
ModLoad: 00007ffa`538f0000 00007ffa`5390d000   C:\Windows\System32\imagehlp.dll
ModLoad: 00007ffa`4cff0000 00007ffa`4cffa000   C:\Windows\SYSTEM32\VERSION.dll
ModLoad: 00007ffa`4c610000 00007ffa`4c627000   C:\Windows\SYSTEM32\NETAPI32.dll
ModLoad: 00007ffa`51a30000 00007ffa`51a3e000   C:\Windows\SYSTEM32\NETUTILS.DLL
ModLoad: 00007ffa`4e760000 00007ffa`4e777000   C:\Windows\SYSTEM32\WKSCLI.DLL
ModLoad: 00007ffa`348c0000 00007ffa`3496f000   C:\Program Files (x86)\360\360Safe\safemon\Safehmpg64.dll
ModLoad: 00007ffa`34850000 00007ffa`34872000   C:\Program Files (x86)\360\360Safe\safemon\wdexhelperx64.dll
ModLoad: 00000001`80000000 00000001`8001d000   C:\Users\Admin\AppData\Roaming\360se6\Application\9.1.0.406\smartpreheat64.dll
ModLoad: 00007ffa`34760000 00007ffa`347c5000   C:\Windows\SYSTEM32\NInput.dll
ModLoad: 00007ffa`54150000 00007ffa`542b7000   C:\Windows\System32\MSCTF.dll
ModLoad: 00007ffa`4b680000 00007ffa`4b8e9000   C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.16299.192_none_15c8cdae9364c23b\comctl32.dll
ModLoad: 00000000`05140000 00000000`051de000   C:\Windows\System32\clbcatq.dll
ModLoad: 00007ffa`35a80000 00007ffa`35b0d000   C:\Windows\System32\appresolver.dll
ModLoad: 00007ffa`3d610000 00007ffa`3d67a000   C:\Windows\System32\Bcp47Langs.dll
ModLoad: 00007ffa`3d730000 00007ffa`3d748000   C:\Windows\System32\elscore.dll
ModLoad: 00007ffa`418c0000 00007ffa`418e7000   C:\Windows\System32\SLC.dll
ModLoad: 00007ffa`4ae90000 00007ffa`4b05c000   C:\Windows\System32\urlmon.dll
ModLoad: 00007ffa`41890000 00007ffa`418b6000   C:\Windows\System32\sppc.dll
ModLoad: 00007ffa`4abf0000 00007ffa`4ae89000   C:\Windows\System32\iertutil.dll
ModLoad: 00007ffa`51d80000 00007ffa`51d8b000   C:\Windows\System32\CRYPTBASE.DLL
ModLoad: 00007ffa`33260000 00007ffa`33805000   C:\Windows\System32\StartTileData.dll
ModLoad: 00007ffa`4cfb0000 00007ffa`4cfe5000   C:\Windows\System32\XmlLite.dll
pcshell\shell\appresolver\unifiedtilemodelreconciler\sharedfactoryhelper.cpp(26)\appresolver.dll!00007FFA35AC0275: (caller: 00007FFA35AC86CA) ReturnHr(1) tid(4078) 80070424 The specified service does not exist as an installed service.
    CallContext:[\AppLifecycleReconcilerInitialize] 
pcshell\shell\appresolver\unifiedtilemodelreconciler\applifecyclereconciler.cpp(74)\appresolver.dll!00007FFA35AC85D3: (caller: 00007FFA35A94292) ReturnHr(2) tid(4078) 80070424 The specified service does not exist as an installed service.
    CallContext:[\AppLifecycleReconcilerInitialize] 
shell\lib\logontasks\logontasks.cpp(5169)\explorer.exe!00007FF7B3234491: (caller: 00007FF7B315EB82) LogHr(1) tid(36e0) 80070005 Access is denied.
    CallContext:[\ExplorerBoot] 
ModLoad: 00007ffa`48a10000 00007ffa`48abd000   C:\Windows\SYSTEM32\dsreg.dll
ModLoad: 00007ffa`4d0d0000 00007ffa`4d160000   C:\Windows\SYSTEM32\msvcp110_win.dll
ModLoad: 00007ffa`533c0000 00007ffa`5358e000   C:\Windows\System32\CRYPT32.dll
ModLoad: 00007ffa`52390000 00007ffa`523a2000   C:\Windows\System32\MSASN1.dll
shell\lib\logontasks\logontasks.cpp(5169)\explorer.exe!00007FF7B3234491: (caller: 00007FF7B31C1AD4) LogHr(2) tid(36e0) 80070005 Access is denied.
    CallContext:[\ExplorerBoot\AllLogonTasks] 
ModLoad: 00007ffa`47030000 00007ffa`4704c000   C:\Windows\SYSTEM32\settingsyncpolicy.dll
shell\lib\logontasks\logontasks.cpp(4205)\explorer.exe!00007FF7B31EE909: (caller: 00007FF7B3160D38) LogHr(3) tid(1b28) 80070002 The system cannot find the file specified.
ModLoad: 00007ffa`4d160000 00007ffa`4d1db000   C:\Windows\SYSTEM32\policymanager.dll
ModLoad: 00007ffa`3c180000 00007ffa`3c233000   C:\Windows\SYSTEM32\SndVolSSO.DLL
onecoreuap\shell\roaming\common\tokenbrokerutils.cpp(407)\settingsynccore.dll!00007FFA34A717AA: (caller: 00007FFA34A54F13) ReturnHr(1) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\common\tokenbrokerutils.cpp(421)\settingsynccore.dll!00007FFA34A7178C: (caller: 00007FFA34A23E72) ReturnHr(2) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\common\tokenbrokerutils.cpp(554)\settingsynccore.dll!00007FFA34A653B2: (caller: 00007FFA34A23BA0) ReturnHr(3) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\common\tokenbrokerutils.cpp(407)\settingsynccore.dll!00007FFA34A717AA: (caller: 00007FFA34A54F13) ReturnHr(4) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\common\tokenbrokerutils.cpp(421)\settingsynccore.dll!00007FFA34A7178C: (caller: 00007FFA34A5F90F) ReturnHr(5) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\common\tokenbrokerutils.cpp(692)\settingsynccore.dll!00007FFA34A5F93F: (caller: 00007FFA34A21B17) ReturnHr(6) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\settingsynccore\settingsyncinfo\connectedaccountservices.cpp(268)\settingsynccore.dll!00007FFA34A5F5A2: (caller: 00007FFA34A2157C) ReturnHr(7) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\settingsynccore\settingsyncinfo\connectedaccountservices.cpp(317)\settingsynccore.dll!00007FFA34A646D1: (caller: 00007FFA34A48FD2) ReturnHr(8) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\settingsynccore\settingsyncinfo\connectedaccountservices.cpp(136)\settingsynccore.dll!00007FFA34A64719: (caller: 00007FFA34A48FD2) ReturnHr(9) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\common\tokenbrokerutils.cpp(407)\settingsynccore.dll!00007FFA34A717AA: (caller: 00007FFA34A54F13) ReturnHr(10) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\common\tokenbrokerutils.cpp(421)\settingsynccore.dll!00007FFA34A7178C: (caller: 00007FFA34A23E72) ReturnHr(11) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\common\tokenbrokerutils.cpp(554)\settingsynccore.dll!00007FFA34A653B2: (caller: 00007FFA34A23BA0) ReturnHr(12) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\common\tokenbrokerutils.cpp(407)\settingsynccore.dll!00007FFA34A717AA: (caller: 00007FFA34A54F13) ReturnHr(13) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\common\tokenbrokerutils.cpp(421)\settingsynccore.dll!00007FFA34A7178C: (caller: 00007FFA34A5F90F) ReturnHr(14) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\common\tokenbrokerutils.cpp(692)\settingsynccore.dll!00007FFA34A5F93F: (caller: 00007FFA34A21B17) ReturnHr(15) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\settingsynccore\settingsyncinfo\connectedaccountservices.cpp(268)\settingsynccore.dll!00007FFA34A5F5A2: (caller: 00007FFA34A44B0C) ReturnHr(16) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\settingsynccore\settingsyncinfo\connectedaccountservices.cpp(317)\settingsynccore.dll!00007FFA34A64786: (caller: 00007FFA34A21CF2) ReturnHr(17) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\settingsynccore\settingsyncinfo\connectedaccountservices.cpp(151)\settingsynccore.dll!00007FFA34A647A5: (caller: 00007FFA34A16006) ReturnHr(18) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\common\tokenbrokerutils.cpp(407)\settingsynccore.dll!00007FFA34A717AA: (caller: 00007FFA34A54F13) ReturnHr(19) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\common\tokenbrokerutils.cpp(421)\settingsynccore.dll!00007FFA34A7178C: (caller: 00007FFA34A23E72) ReturnHr(20) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\common\tokenbrokerutils.cpp(554)\settingsynccore.dll!00007FFA34A653B2: (caller: 00007FFA34A23BA0) ReturnHr(21) tid(2c34) 80070424 The specified service does not exist as an installed service.
ModLoad: 00007ffa`4d3a0000 00007ffa`4d40f000   C:\Windows\SYSTEM32\MMDevAPI.DLL
onecoreuap\shell\roaming\common\tokenbrokerutils.cpp(407)\settingsynccore.dll!00007FFA34A717AA: (caller: 00007FFA34A54F13) ReturnHr(22) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\common\tokenbrokerutils.cpp(421)\settingsynccore.dll!00007FFA34A7178C: (caller: 00007FFA34A5F90F) ReturnHr(23) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\common\tokenbrokerutils.cpp(692)\settingsynccore.dll!00007FFA34A5F93F: (caller: 00007FFA34A21B17) ReturnHr(24) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\settingsynccore\settingsyncinfo\connectedaccountservices.cpp(268)\settingsynccore.dll!00007FFA34A5F5A2: (caller: 00007FFA34A44B0C) ReturnHr(25) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\settingsynccore\settingsyncinfo\connectedaccountservices.cpp(317)\settingsynccore.dll!00007FFA34A64786: (caller: 00007FFA34A21CF2) ReturnHr(26) tid(2c34) 80070424 The specified service does not exist as an installed service.
onecoreuap\shell\roaming\settingsynccore\settingsyncinfo\connectedaccountservices.cpp(151)\settingsynccore.dll!00007FFA34A647A5: (caller: 00007FFA34A16006) ReturnHr(27) tid(2c34) 80070424 The specified service does not exist as an installed service.
ModLoad: 00007ffa`52130000 00007ffa`52157000   C:\Windows\SYSTEM32\DEVOBJ.dll
ModLoad: 00007ffa`49360000 00007ffa`493ce000   C:\Windows\SYSTEM32\OLEACC.dll
ModLoad: 00007ffa`3ce30000 00007ffa`3cfdb000   C:\Windows\system32\windowscodecs.dll
ModLoad: 00007ffa`34ec0000 00007ffa`353e0000   C:\Windows\System32\Speech_OneCore\Common\sapi_onecore.dll
ModLoad: 00007ffa`4dee0000 00007ffa`4dfbe000   C:\Windows\SYSTEM32\WINHTTP.dll
pcshell\shell\explorer\traychevron.cpp(98)\explorer.exe!00007FF7B32357C3: (caller: 00007FF7B31C3976) LogHr(4) tid(2328) 80070005 Access is denied.
    CallContext:[\TrayInit\SystemTrayInit] 
pcshell\shell\explorer\traynot.cpp(3387)\explorer.exe!00007FF7B320B7B9: (caller: 00007FF7B3181168) ReturnHr(1) tid(2328) 80004005 Unspecified error
    CallContext:[\TrayInit\SystemTrayInit] 
pcshell\shell\explorer\trayitem.cpp(60)\explorer.exe!00007FF7B3242E9C: (caller: 00007FF7B31E1DC0) ReturnHr(2) tid(2328) 80070057 The parameter is incorrect.
    CallContext:[\TrayInit] 
pcshell\shell\explorer\trayitem.cpp(60)\explorer.exe!00007FF7B3242E9C: (caller: 00007FF7B31E1DC0) ReturnHr(3) tid(2328) 80070057 The parameter is incorrect.
    CallContext:[\TrayInit] 
pcshell\shell\explorer\trayitem.cpp(60)\explorer.exe!00007FF7B3242E9C: (caller: 00007FF7B31E1DC0) ReturnHr(4) tid(2328) 80070057 The parameter is incorrect.
    CallContext:[\TrayInit] 
ModLoad: 00007ffa`32b60000 00007ffa`32b8d000   C:\Windows\SYSTEM32\tabbtn.dll
pcshell\shell\explorer\traysearchhelper.h(20)\explorer.exe!00007FF7B323AF3E: (caller: 00007FF7B31E8FB7) ReturnHr(5) tid(1b28) 80040154 Class not registered
ModLoad: 00007ffa`50770000 00007ffa`50788000   C:\Windows\System32\TabBtnEx.dll
ModLoad: 00000001`80000000 00000001`80048000   C:\Program Files (x86)\MyDrivers\DriverGenius\dghmpg64.dll
ModLoad: 00000000`07dd0000 00000000`09206000   SHELL32.dll
(cb8.1308): Access violation - code c0000005 (first chance)
First chance exceptions are reported before any exception handling.
This exception may be expected and handled.
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files (x86)\MyDrivers\DriverGenius\dghmpg64.dll - 
dghmpg64!ParseCmd+0xbd0e:
00000001`8000e94e 4a8b4c0006      mov     rcx,qword ptr [rax+r8+6] ds:00007ffb`362e0278=????????????????
0:011> .sympath srv*C:\Windows\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: srv*C:\Windows\Symbols*http://msdl.microsoft.com/download/symbols
Expanded Symbol search path is: srv*c:\windows\symbols*http://msdl.microsoft.com/download/symbols

************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*C:\Windows\Symbols*http://msdl.microsoft.com/download/symbols
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files (x86)\MyDrivers\DriverGenius\dghmpg64.dll - 
0:011> .reload
Reloading current modules
................................................................
.........................
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files (x86)\MyDrivers\DriverGenius\dghmpg64.dll - 

************* Symbol Loading Error Summary **************
Module name            Error
dghmpg64               0x80190194 - Not found (404). : srv*c:\windows\symbols*http://msdl.microsoft.com/download/symbols

You can troubleshoot most symbol related issues by turning on symbol loading diagnostics (!sym noisy) and repeating the command that caused symbols to be loaded.
You should also verify that your symbol search path (.sympath) is correct.
0:011> ~* k 99

   0  Id: cb8.36e0 Suspend: 1 Teb: 00000000`00ea7000 Unfrozen
 # Child-SP          RetAddr           Call Site
00 00000000`00d9f098 00000000`00da0a96 0xda0cb3
01 00000000`00d9f0a0 00000000`00000068 0xda0a96
02 00000000`00d9f0a8 00000000`00d9f0f0 0x68
03 00000000`00d9f0b0 00000000`00b4008c 0xd9f0f0
04 00000000`00d9f0b8 00000000`00000000 0xb4008c

   1  Id: cb8.3980 Suspend: 1 Teb: 00000000`00ea9000 Unfrozen
 # Child-SP          RetAddr           Call Site
00 00000000`032cfd58 00007ffa`52f18dba ntdll!NtDeviceIoControlFile+0xf
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files\Sandboxie\SbieDll.dll - 
01 00000000`032cfd60 00000000`69571cf0 KERNELBASE!SleepEx+0x9a
02 00000000`032cfe00 00007ffa`54d51fe4 SbieDll!SbieDll_GetUserPathEx+0x60304
03 00000000`032cfe30 00007ffa`5632efb1 kernel32!BaseThreadInitThunk+0x14
04 00000000`032cfe60 00000000`00000000 ntdll!RtlUserThreadStart+0x21

   2  Id: cb8.4078 Suspend: 1 Teb: 00000000`00eb7000 Unfrozen
 # Child-SP          RetAddr           Call Site
00 00000000`055ef588 00007ffa`54811b2d win32u!NtUserMsgWaitForMultipleObjectsEx+0x14
01 00000000`055ef590 00007ffa`35a93f69 user32!RealMsgWaitForMultipleObjectsEx+0x1d
02 00000000`055ef5d0 00007ffa`35a94453 appresolver!Windows::Internal::ComTaskPool::CThread::_WaitForThreadUpdate+0x2d
03 00000000`055ef640 00007ffa`35a93e01 appresolver!Windows::Internal::ComTaskPool::CThread::_ThreadProc+0x397
04 00000000`055ef710 00007ffa`35a93f29 appresolver!Windows::Internal::ComTaskPool::CThread::s_ExecuteThreadProc+0x21
05 00000000`055ef750 00007ffa`54d51fe4 appresolver!Windows::Internal::ComTaskPool::CThread::s_ThreadProc+0x9
06 00000000`055ef780 00007ffa`5632efb1 kernel32!BaseThreadInitThunk+0x14
07 00000000`055ef7b0 00000000`00000000 ntdll!RtlUserThreadStart+0x21

   3  Id: cb8.2c34 Suspend: 1 Teb: 00000000`00eb1000 Unfrozen
 # Child-SP          RetAddr           Call Site
00 00000000`0546f5c8 00007ffa`562f49dd ntdll!NtDeviceIoControlFile+0xf
01 00000000`0546f5d0 00007ffa`54d51fe4 ntdll!TppWorkerThread+0x71d
02 00000000`0546f960 00007ffa`5632efb1 kernel32!BaseThreadInitThunk+0x14
03 00000000`0546f990 00000000`00000000 ntdll!RtlUserThreadStart+0x21

   4  Id: cb8.3e94 Suspend: 1 Teb: 00000000`00eb3000 Unfrozen
 # Child-SP          RetAddr           Call Site
00 00000000`054eee38 00007ffa`52ed3b2f ntdll!NtDeviceIoControlFile+0xf
01 00000000`054eee40 00007ff7`b3154b12 KERNELBASE!WaitForSingleObjectEx+0x9f
02 00000000`054eeee0 00007ff7`b3160d38 explorer!<lambda_2fbfc176326eec339e2555b6bf41d9ce>::operator()+0x126
03 00000000`054ef230 00007ff7`b3160923 explorer!Windows::Internal::ComTaskPool::CThread::_ThreadProc+0x338
04 00000000`054ef360 00007ffa`5633eb79 explorer!Windows::Internal::ComTaskPool::CThread::s_ThreadPoolCallback+0x33
05 00000000`054ef3a0 00007ffa`562f473c ntdll!TppSimplepExecuteCallback+0x99
06 00000000`054ef3f0 00007ffa`54d51fe4 ntdll!TppWorkerThread+0x47c
07 00000000`054ef780 00007ffa`5632efb1 kernel32!BaseThreadInitThunk+0x14
08 00000000`054ef7b0 00000000`00000000 ntdll!RtlUserThreadStart+0x21

   5  Id: cb8.1730 Suspend: 1 Teb: 00000000`00eb5000 Unfrozen
 # Child-SP          RetAddr           Call Site
00 00000000`0556f198 00007ffa`52f1a966 ntdll!NtDeviceIoControlFile+0xf
01 00000000`0556f1a0 00007ffa`54acaa73 KERNELBASE!WaitForMultipleObjectsEx+0x106
02 00000000`0556f4a0 00007ffa`54acce00 combase!WaitCoalesced+0xb3 [onecore\com\published\comutils\coalescedwait.cxx @ 72] 
03 00000000`0556f730 00007ffa`54aca931 combase!CROIDTable::WorkerThreadLoop+0x50 [onecore\com\combase\dcomrem\refcache.cxx @ 1642] 
04 00000000`0556f780 00007ffa`54b0157c combase!CRpcThread::WorkerLoop+0x15d [onecore\com\combase\dcomrem\threads.cxx @ 269] 
05 00000000`0556f7e0 00007ffa`54d51fe4 combase!CRpcThreadCache::RpcWorkerThreadEntry+0x7c [onecore\com\combase\dcomrem\threads.cxx @ 76] 
06 00000000`0556f810 00007ffa`5632efb1 kernel32!BaseThreadInitThunk+0x14
07 00000000`0556f840 00000000`00000000 ntdll!RtlUserThreadStart+0x21

   6  Id: cb8.1b28 Suspend: 1 Teb: 00000000`00eb9000 Unfrozen
 # Child-SP          RetAddr           Call Site
00 00000000`057af698 00007ffa`54811b2d win32u!NtUserMsgWaitForMultipleObjectsEx+0x14
01 00000000`057af6a0 00007ff7`b3160e5e user32!RealMsgWaitForMultipleObjectsEx+0x1d
02 00000000`057af6e0 00007ff7`b31cec59 explorer!Windows::Internal::ComTaskPool::CThread::_ThreadProc+0x45e
03 00000000`057af810 00007ff7`b31cec29 explorer!Windows::Internal::ComTaskPool::CThread::s_ExecuteThreadProc+0x21
04 00000000`057af850 00007ffa`54d51fe4 explorer!Windows::Internal::ComTaskPool::CThread::s_ThreadProc+0x9
05 00000000`057af880 00007ffa`5632efb1 kernel32!BaseThreadInitThunk+0x14
06 00000000`057af8b0 00000000`00000000 ntdll!RtlUserThreadStart+0x21

   7  Id: cb8.3e90 Suspend: 1 Teb: 00000000`00ebb000 Unfrozen
 # Child-SP          RetAddr           Call Site
00 00000000`0582f758 00007ffa`562f49dd ntdll!NtDeviceIoControlFile+0xf
01 00000000`0582f760 00007ffa`54d51fe4 ntdll!TppWorkerThread+0x71d
02 00000000`0582faf0 00007ffa`5632efb1 kernel32!BaseThreadInitThunk+0x14
03 00000000`0582fb20 00000000`00000000 ntdll!RtlUserThreadStart+0x21

   8  Id: cb8.1ef8 Suspend: 1 Teb: 00000000`00ec3000 Unfrozen
 # Child-SP          RetAddr           Call Site
00 00000000`05a8f608 00007ffa`562f49dd ntdll!NtDeviceIoControlFile+0xf
01 00000000`05a8f610 00007ffa`54d51fe4 ntdll!TppWorkerThread+0x71d
02 00000000`05a8f9a0 00007ffa`5632efb1 kernel32!BaseThreadInitThunk+0x14
03 00000000`05a8f9d0 00000000`00000000 ntdll!RtlUserThreadStart+0x21

   9  Id: cb8.1f50 Suspend: 1 Teb: 00000000`00ebf000 Unfrozen
 # Child-SP          RetAddr           Call Site
00 00000000`0598f7e8 00007ffa`54811b2d win32u!NtUserMsgWaitForMultipleObjectsEx+0x14
01 00000000`0598f7f0 00007ff7`b3160e5e user32!RealMsgWaitForMultipleObjectsEx+0x1d
02 00000000`0598f830 00007ff7`b31cec59 explorer!Windows::Internal::ComTaskPool::CThread::_ThreadProc+0x45e
03 00000000`0598f960 00007ff7`b31cec29 explorer!Windows::Internal::ComTaskPool::CThread::s_ExecuteThreadProc+0x21
04 00000000`0598f9a0 00007ffa`54d51fe4 explorer!Windows::Internal::ComTaskPool::CThread::s_ThreadProc+0x9
05 00000000`0598f9d0 00007ffa`5632efb1 kernel32!BaseThreadInitThunk+0x14
06 00000000`0598fa00 00000000`00000000 ntdll!RtlUserThreadStart+0x21

  10  Id: cb8.2328 Suspend: 1 Teb: 00000000`00ec1000 Unfrozen
 # Child-SP          RetAddr           Call Site
00 00000000`05a0f5c8 00007ffa`52ed3b2f ntdll!NtDeviceIoControlFile+0xf
01 00000000`05a0f5d0 00007ffa`53614287 KERNELBASE!WaitForSingleObjectEx+0x9f
02 00000000`05a0f670 00007ffa`5361412f shcore!_CreateThreadWorker+0x153
03 00000000`05a0f740 00007ffa`54f1e76a shcore!SHCreateThread+0xf
04 00000000`05a0f780 00007ffa`54eb0ddd SHELL32!SCNInitialize+0x6a
05 00000000`05a0f7b0 00007ffa`54eb0424 SHELL32!SCNGetWindow+0x61
06 00000000`05a0f7e0 00007ffa`54eaff29 SHELL32!CChangeRouterProxy::_Validate+0x34
07 00000000`05a0f820 00007ffa`54f183f9 SHELL32!CChangeRouterProxy::GetProxy+0x55
08 00000000`05a0f850 00007ff7`b31d5d8f SHELL32!SHChangeNotifyRegisterThread+0x19
09 00000000`05a0f880 00007ffa`535ed575 explorer!CTray::MainThreadProc+0x1f
0a 00000000`05a0f8b0 00007ffa`54d51fe4 shcore!_WrapperThreadProc+0xf5
0b 00000000`05a0f990 00007ffa`5632efb1 kernel32!BaseThreadInitThunk+0x14
0c 00000000`05a0f9c0 00000000`00000000 ntdll!RtlUserThreadStart+0x21

# 11  Id: cb8.1308 Suspend: 1 Teb: 00000000`00ec5000 Unfrozen
 # Child-SP          RetAddr           Call Site
00 00000000`07bdeaa0 00000001`8000e36c dghmpg64!ParseCmd+0xbd0e
01 00000000`07bdead0 00000001`8000dac5 dghmpg64!ParseCmd+0xb72c
02 00000000`07bdeb50 00000001`80009cf6 dghmpg64!ParseCmd+0xae85
03 00000000`07bdec00 00000001`80002e21 dghmpg64!ParseCmd+0x70b6
04 00000000`07bdec30 00000001`80003018 dghmpg64!ParseCmd+0x1e1
05 00000000`07bdec70 00000001`8001fb5c dghmpg64!ParseCmd+0x3d8
06 00000000`07bdecc0 00007ffa`562d1493 dghmpg64!ParseCmd+0x1cf1c
07 00000000`07bded00 00007ffa`56326642 ntdll!LdrpCallInitRoutine+0x6f
08 00000000`07bded70 00007ffa`5632648b ntdll!LdrpInitializeNode+0x15a
09 00000000`07bdee90 00007ffa`562f9e31 ntdll!LdrpInitializeGraphRecurse+0x73
0a 00000000`07bdeed0 00007ffa`562ce3b9 ntdll!LdrpPrepareModuleForExecution+0xc5
0b 00000000`07bdef10 00007ffa`562d1a87 ntdll!LdrpLoadDllInternal+0x19d
0c 00000000`07bdef90 00007ffa`562d5b7c ntdll!LdrpLoadDll+0x107
0d 00000000`07bdf130 00000000`6955c62c ntdll!LdrLoadDll+0x8c
0e 00000000`07bdf230 00007ffa`52f02b6a SbieDll!SbieDll_GetUserPathEx+0x4ac40
0f 00000000`07bdf260 00007ffa`5480e896 KERNELBASE!LoadLibraryExW+0x14a
10 00000000`07bdf2d0 00007ffa`56363b44 user32!_ClientLoadLibrary+0xa6
11 00000000`07bdf470 00007ffa`53131144 ntdll!KiUserCallbackDispatcherContinue
12 00000000`07bdf5a8 00007ffa`54813f76 win32u!NtUserGetMessage+0x14
13 00000000`07bdf5b0 00007ff7`b31d407d user32!GetMessageW+0x26
14 00000000`07bdf5e0 00007ffa`535ed575 explorer!<lambda_fea99cca97e63ba9c563d40720a1aafc>::operator()+0xe5
15 00000000`07bdf6d0 00007ffa`54d51fe4 shcore!_WrapperThreadProc+0xf5
16 00000000`07bdf7b0 00007ffa`5632efb1 kernel32!BaseThreadInitThunk+0x14
17 00000000`07bdf7e0 00000000`00000000 ntdll!RtlUserThreadStart+0x21

  12  Id: cb8.2a58 Suspend: 1 Teb: 00000000`00ec7000 Unfrozen
 # Child-SP          RetAddr           Call Site
00 00000000`07c5f458 00007ffa`562ff941 ntdll!NtDeviceIoControlFile+0xf
01 00000000`07c5f460 00007ffa`562cee7f ntdll!LdrpDrainWorkQueue+0x15d
02 00000000`07c5f4a0 00007ffa`563392c1 ntdll!LdrpInitializeThread+0x8b
03 00000000`07c5f580 00007ffa`5633922b ntdll!_LdrpInitialize+0x81
04 00000000`07c5f600 00007ffa`563391de ntdll!LdrpInitialize+0x3b
05 00000000`07c5f630 00007ffa`562c0000 ntdll!LdrInitializeThunk+0xe
06 00000000`07c5f660 00000000`00000000 ntdll!RtlFindClearBits <PERF> (ntdll+0x0)

  13  Id: cb8.1498 Suspend: 1 Teb: 00000000`00ec9000 Unfrozen
 # Child-SP          RetAddr           Call Site
00 00000000`07d1f7d8 00007ffa`562ff941 ntdll!NtDeviceIoControlFile+0xf
01 00000000`07d1f7e0 00007ffa`562cee7f ntdll!LdrpDrainWorkQueue+0x15d
02 00000000`07d1f820 00007ffa`563392c1 ntdll!LdrpInitializeThread+0x8b
03 00000000`07d1f900 00007ffa`5633922b ntdll!_LdrpInitialize+0x81
04 00000000`07d1f980 00007ffa`563391de ntdll!LdrpInitialize+0x3b
05 00000000`07d1f9b0 00007ffa`562c0000 ntdll!LdrInitializeThunk+0xe
06 00000000`07d1f9e0 00000000`00000000 ntdll!RtlFindClearBits <PERF> (ntdll+0x0)

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2668
Joined: Mon Nov 07, 2016 3:10 pm

Re: explorer.exe crashed (SBIE 2224)

Post by Barb@Invincea » Mon Feb 12, 2018 10:05 am

Hello erickfung,

Please provide the required information so that we can assist you:
viewtopic.php?f=11&t=19746

Also please let us know if explorer works fine outside Sandboxie.

Regards,
Barb.-

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