Blue Screen of Death - Win 7 x64 + Sbie 5.23.3

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Moderator: Barb@Invincea

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Dimoks
Posts: 3
Joined: Wed Jan 10, 2018 3:47 pm

Blue Screen of Death - Win 7 x64 + Sbie 5.23.3

Post by Dimoks » Fri Jan 19, 2018 8:38 am

Windows 7 Ultimate Russian x64. Running any program in sandbox. Sandboxie v5.23.3 (beta).
Компьютер был перезагружен после критической ошибки. Код ошибки: 0x0000001e (0xffffffffc0000005, 0xfffff880069b8012, 0x0000000000000001, 0x0000000000000075). Дамп памяти сохранен в: C:\Windows\MEMORY.DMP. Код отчета: 011918-13930-01.
Memory dump

Barb@Invincea
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Re: Blue Screen of Death - Win 7 x64 + Sbie 5.23.3

Post by Barb@Invincea » Fri Jan 19, 2018 2:35 pm

Hello Dimoks,

I have made the devs aware.

Regards,
Barb.-

Curt@invincea
Sandboxie Lead Developer
Sandboxie Lead Developer
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Re: Blue Screen of Death - Win 7 x64 + Sbie 5.23.3

Post by Curt@invincea » Fri Jan 19, 2018 5:35 pm

The DMP shows exactly where the error is coming from. But I don't see how Sandboxie is getting into this state. This is a section of code that has not changed in the entire 5 years that Invincea/Sophos has owned the code. And we've never had a crash reported in this section. The only difference is 5.23.3 is compiled in Visual Studio 2015 and 5.22 was compiled under VS 2010.

I assume you switched to 5.23.3 because of the Meltdown KB.
  1. Were you using 5.22 before? Did this ever happen in 5.22?
  2. Did it immediately start happening after installing 5.23.3?
  3. Does it happen every time?
  4. Is there another machine you can test on?

Dimoks
Posts: 3
Joined: Wed Jan 10, 2018 3:47 pm

Re: Blue Screen of Death - Win 7 x64 + Sbie 5.23.3

Post by Dimoks » Sun Jan 21, 2018 4:36 am

In 5.22 the problem has appeared not at once. The BSOD was occurring through some quite long time after launch of programs in a sandbox. Later BSOD was occurring at once after launch of any program in a sandbox.
In 5.23.3 BSOD occurring at once after launch of any program in a sandbox.


-----------MERGED POST -------------------
BSOD began to appear more often after installation some of the Windows updates.
KB915597, KB890830, KB4054518, KB915597, KB4055532, KB890830, KB4056894.
Perhaps and earlier updates...

Barb@Invincea
Sandboxie Support
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Joined: Mon Nov 07, 2016 3:10 pm

Re: Blue Screen of Death - Win 7 x64 + Sbie 5.23.3

Post by Barb@Invincea » Mon Jan 22, 2018 1:23 pm

Hello Dimoks,

Can you please create a new Sandbox called "box1" and see if the problem occurs there as well?
What type of applications are you launching?
Is there any Antivirus /security software installed?

Can you please provide your Sandboxie configuration file?
Configure--> Edit Configuration
Copy/paste the contents in your response.

Regards,
Barb.-

Dimoks
Posts: 3
Joined: Wed Jan 10, 2018 3:47 pm

Re: Blue Screen of Death - Win 7 x64 + Sbie 5.23.3

Post by Dimoks » Wed Jan 24, 2018 11:42 am

ESET NOD32 Antivirus 11.0.159.0
Launch Opera 12.17 and other programs... browsers...
Sandboxie.ini:

Code: Select all

[GlobalSettings]

Template=NOD32
Template=WindowsRasMan
Template=Proxifier
Template=OfficeLicensing
FileRootPath=D:\Sandbox\%USER%\%SANDBOX%

[DefaultBox]

ConfigLevel=7
BlockNetworkFiles=y
Template=qWave
Template=WindowsFontCache
Template=BlockPorts
Template=LingerPrograms
Template=Chrome_Phishing_DirectAccess
Template=Firefox_Phishing_DirectAccess
Template=AutoRecoverIgnore
BorderColor=#00FFFF,ttl
Enabled=y
BoxNameTitle=y
AutoDelete=y
NeverDelete=n

[UserSettings_116A0288]

SbieCtrl_UserName=dimoks
SbieCtrl_BoxExpandedView=DefaultBox
SbieCtrl_NextUpdateCheck=1516897988
SbieCtrl_UpdateCheckNotify=n
SbieCtrl_ShowWelcome=n
SbieCtrl_HideWindowNotify=n
SbieCtrl_AutoApplySettings=n

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