Knocked out book marks and history in FF 57.0.4 [SOLVED]

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howiem
Posts: 115
Joined: Tue Jul 25, 2006 4:41 am
Location: Thailand

Knocked out book marks and history in FF 57.0.4 [SOLVED]

Post by howiem » Fri Jan 12, 2018 7:55 am

This is just for info as I am not looking for a fix right now. I just tried SB 5.23 Beta 3 but got "The bookmarks and history system will not be functional" error message at the top of the browser window (as a red warning) and clicking on Learn More took me to this page https://support.mozilla.org/en-US/kb/fi ... =inproduct

Rather than go through the procedures shown, I reverted to SB 5.22 and the problem was corrected.

Windows 7 Ultimate 32 bit
MS Security Essentials
SB 5.34 Beta 3
Firefox 57.0.4
There were no SB error messages

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2470
Joined: Mon Nov 07, 2016 3:10 pm

Re: Knocked out book marks and history in FF 57.0.4

Post by Barb@Invincea » Fri Jan 12, 2018 1:59 pm

Hello howiem,

No changes made to Sbie 5.23.3 should affect Firefox directly. The only change in that build is added compatibility for Windows 7 x64 + latest security patches for the kernel.

Please have a look at the existing threads for your reported issue: (they are old, but might help you figure out the root cause of the problem)
viewtopic.php?f=11&t=6710
viewtopic.php?p=45611#p45611
viewtopic.php?p=45611#p45611

Regards,
Barb.-

howiem
Posts: 115
Joined: Tue Jul 25, 2006 4:41 am
Location: Thailand

Re: Knocked out book marks and history in FF 57.0.4

Post by howiem » Wed Jan 17, 2018 2:19 pm

I had reverted to SB 5.22 and all was well, especially after I did a file system check sfc /scannow and a number of corrupted system files were fixed (solving another issue). Then I decided to try SB 5.23-3 again and got the same bookmark issue when I opened the browser in the default Sandbox (see the attached screenshot), but when I ran FF outside the sandbox, I did not encounter this error. I then opened the FF browser in a new, clean sandbox, but no error. I then tried another sandbox and again got no error about the bookmarks., I am going to try deleting the contents of the default sandbox to see if that fixes the problem.

Deleting the contents of the default sandbox solved the problem, as I can see the bookmarks and history again.
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