can't delete the files in Sandboxie [SOLVED]

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Moderator: Barb@Invincea

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Balu
Posts: 2
Joined: Sun Dec 31, 2017 12:13 pm

can't delete the files in Sandboxie [SOLVED]

Post by Balu » Sun Dec 31, 2017 12:42 pm

I can't delete the files in Sandboxie by push the button"Delete Content". Sandboxie says allways, that there are pogramms still running. Also when I finished all programms, that I had started. And in fact you can see that Mcafee is still running (SaUI.exe / Mcsacoe.exe). It dosn't help to push the Button "Terminate Programms". (I have Windows 7)

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2467
Joined: Mon Nov 07, 2016 3:10 pm

Re: can't delete the files in Sandboxie

Post by Barb@Invincea » Wed Jan 03, 2018 12:33 pm

Hello Balu,

Please provide the required information:
viewtopic.php?f=11&t=19746

Also, please see:
viewtopic.php?f=11&t=23748#p124923

Regards,
Barb.-

bo.elam
Sandboxie Guru
Sandboxie Guru
Posts: 2824
Joined: Wed Apr 22, 2009 9:17 pm

Re: can't delete the files in Sandboxie

Post by bo.elam » Wed Jan 03, 2018 3:32 pm

Balu wrote:
Sun Dec 31, 2017 12:42 pm
I can't delete the files in Sandboxie by push the button"Delete Content". Sandboxie says allways, that there are pogramms still running. Also when I finished all programms, that I had started. And in fact you can see that Mcafee is still running (SaUI.exe / Mcsacoe.exe). It dosn't help to push the Button "Terminate Programms". (I have Windows 7)
Seems to me that Mcafee is the program causing your sandbox not to delete. Perhaps there is a conflict between McAfee and Sandboxie, it has happened before.

Bo

Balu
Posts: 2
Joined: Sun Dec 31, 2017 12:13 pm

Re: can't delete the files in Sandboxie

Post by Balu » Sat Jan 06, 2018 6:44 pm

Hello, I could solve the conflict with McAfee by deleting McAfee from the software-compatibility-list. Now I can delete the files in the sandbox. It seems to me a little bit curious.

J35Jazz
Posts: 1
Joined: Thu Feb 08, 2018 9:10 am

Re: can't delete the files in Sandboxie

Post by J35Jazz » Fri Feb 09, 2018 10:49 am

Had the exact same problem. Deleted Sandboxie and did not save settings. Reinstalled and deleted McAfee from the list of settings as well. Everything works fine now. I agree, go figure!

Many thanks for the fix. Sandboxie is a must these days.

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