BSOD With Cisco WebEx Meeting client

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Moderator: Barb@Invincea

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syazaz
Posts: 24
Joined: Fri Feb 27, 2015 9:48 am

BSOD With Cisco WebEx Meeting client

Post by syazaz » Wed Dec 13, 2017 8:17 am

Windows BSOD immediately after opening Cisco WebEx Meeting with sandboxie.

APC_INDEX_MISMATCH

Windows 10 Version 1703 - 10.0.15063.726 (WinBuild.160101.0800)

Sandboxie 5.22 & Sandboxie 5.23.1

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2817
Joined: Mon Nov 07, 2016 3:10 pm

Re: BSOD With Cisco WebEx Meeting client

Post by Barb@Invincea » Wed Dec 13, 2017 1:57 pm

Hello syazaz,

Please provide the required information:
viewtopic.php?f=11&t=19746
Along with a dmp file (typically found under C:\Windows\memory.dmp) so that we can review it. You may need to upload the dmp file to a file hosting site and post the link in the forums (or send the link to support@sandboxie.com).

Does the issue occur in a new sandbox with default settings?

Regards,
Barb.-

syazaz
Posts: 24
Joined: Fri Feb 27, 2015 9:48 am

Re: BSOD With Cisco WebEx Meeting client

Post by syazaz » Thu Dec 14, 2017 12:45 am

Sorry, forgot to mention windows arch, Its Windows 10 x64 without AVs (except Win defender). I will email the dump files however I won't be able to provide full dump. In this case I'll email the executable hopefully you'll be able to reproduce it on your end.

Yes, it does happen in new sandbox with default settings.

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2817
Joined: Mon Nov 07, 2016 3:10 pm

Re: BSOD With Cisco WebEx Meeting client

Post by Barb@Invincea » Thu Dec 14, 2017 10:24 am

Hello syazaz,

Thank you for the information.
The devs will need the full Memory dump in order to investigate the issue.

Regards,
Barb.

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