5.20 - SBIE2101/SBIE2203 - Adobe Reader 9 - Win 10

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dr_jon
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Joined: Sat Jan 03, 2009 10:01 am

5.20 - SBIE2101/SBIE2203 - Adobe Reader 9 - Win 10

Post by dr_jon » Mon Sep 04, 2017 4:35 am

I'm quite unused to Sandboxie misbehaving so this was odd, although it's been a while since I used it. This is with Win10 Pro x64 with all patches to date.
I checked if there was an upgrade and it installed 5.20, however looking on the forum there was nothing about it being released, but I did see comments from people using it in the 5.21 beta discussion so assumed it was okay.
Anyway I wanted to run an old version of Acrobat Reader (9.0) so decided for safety's sake to make a shiny new sandbox to do it in. I then did "Run any program" and immediately (didn't touch anything) got:
SBIE2101 Object name not found: , error OpenProcess (C0000022) access=001FFFFF initialized=1
SBIE2101 Object name not found: , error OpenProcess (C0000022) access=001FFFFF initialized=1
However changing to an existing sandbox and selecting "Run any program" was fine (as far as not getting any errors and the dialogue popped up).
Back to the new Sandbox (called PDFs and on a disk, E:, local, with 950GB free) and as soon as I click Browse in the dialogue (do not running anything yet) I get a bunch of file size limit errors for iconcaches, so I wonder why 48MB is the default for File Migration, but no matter and I change it to 300000KB.
Navigating to the reader 9.0 dir and running it gives a stream of:
SBIE2203 Failed to communicate with Sandboxie Service: *GUIPROXY_00000001 - AcroRd32.exe [C0000024]
(Well, 5 page-downs to select all after the first one and to delete them.)
I checked and the Sandboxie service is shown as running in services.

Any ideas? Would the 5.21beta be a better bet, or an older one?

Oh and P.S. Google Chrome really hates the security certificate for the Invincea.com website. (I am running an extension that will always use an https connection if it is available.)

Syrinx
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Re: 5.20 and lots of error messages

Post by Syrinx » Mon Sep 04, 2017 9:20 am

I was able to reproduce the SBIE2203 error but not SBIE2101. In my case I was able to hide the error report without noticing any ill effects. Eg it didn't crash for me like the user reported here with DC: viewtopic.php?f=11&t=24806

I'd suggest you try simply hiding it first. If that doesn't help I also tested OpenWinClass=* and it stopped the errors from popping up but apparently there is currently a known BSOD bug with that option since 5.18 so I wouldn't recommend relying on it at this time.
Goo.gl/p8qFCf

dr_jon
Posts: 10
Joined: Sat Jan 03, 2009 10:01 am

Re: 5.20 and lots of error messages

Post by dr_jon » Mon Sep 04, 2017 5:35 pm

Thanks for that, I'll add a small comment in that thread as I'm not using the AV they caution against.

Barb@Invincea
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Re: 5.20 - SBIE2101/SBIE2203 - Adobe Reader 9 - WIn 10

Post by Barb@Invincea » Tue Sep 12, 2017 1:31 pm

Hello dr_jon,

I tested the behavior with Adobe 9 + Win 10 x64 and received the SBIE2203 message. I was able to bypass it by hiding it just like Syrinx reported. I did not receive the 2101 message.

Did you copy the settings from an existing Sandbox when creating the new one? If so, please create yet another one and make sure to select "None' under "Copy settings from existing sandbox" .

OpenWinClass=* will trigger a BSOD on WIndows 10 CU - So please do not use this option unless you are running a different OS.

Also, regarding the first error, see if you have Adobe set up as your default pdf program (click on the magnifying glasss in the Windows bar and type "choose default" , you'll get to the choose default apps by file type, make sure Adobe is listed as your default pdf app.

Regards,
Barb.-

dr_jon
Posts: 10
Joined: Sat Jan 03, 2009 10:01 am

Re: 5.20 - SBIE2101/SBIE2203 - Adobe Reader 9 - Win 10

Post by dr_jon » Tue Sep 12, 2017 3:24 pm

The Sandbox was created with copied settings set to "None".

I did it again and got:
SBIE2203 Failed to communicate with Sandboxie Service: *GUIPROXY_00000001 - AcroRd32.exe [C0000024]
SBIE2203 Failed to communicate with Sandboxie Service: *GUIPROXY_00000001 - AcroRd32.exe [C0000024]
SBIE2203 Failed to communicate with Sandboxie Service: *GUIPROXY_00000001 - AcroRd32.exe [C0000024]
SBIE2203 Failed to communicate with Sandboxie Service: *GUIPROXY_00000001 - AcroRd32.exe [C0000024]
SBIE2203 Failed to communicate with Sandboxie Service: *GUIPROXY_00000001 - AcroRd32.exe [C0000024]
SBIE2203 Failed to communicate with Sandboxie Service: *GUIPROXY_00000001 - AcroRd32.exe [C0000024]
SBIE2203 Failed to communicate with Sandboxie Service: *GUIPROXY_00000001 - AcroRd32.exe [C0000024]
SBIE2203 Failed to communicate with Sandboxie Service: *GUIPROXY_00000001 - AcroRd32.exe [C0000024]
SBIE2203 Failed to communicate with Sandboxie Service: *GUIPROXY_00000001 - AcroRd32.exe [C0000024]
SBIE2203 Failed to communicate with Sandboxie Service: *GUIPROXY_00000001 - AcroRd32.exe [C0000024]
SBIE2203 Failed to communicate with Sandboxie Service: *GUIPROXY_00000001 - AcroRd32.exe [C0000024]
SBIE2203 Failed to communicate with Sandboxie Service: *GUIPROXY_00000001 - AcroRd32.exe [C0000024]
SBIE2203 Failed to communicate with Sandboxie Service: *GUIPROXY_00000001 - AcroRd32.exe [C0000024]
SBIE2203 Failed to communicate with Sandboxie Service: *GUIPROXY_00000001 - AcroRd32.exe [C0000024]
SBIE2203 Failed to communicate with Sandboxie Service: *GUIPROXY_00000001 - AcroRd32.exe [C0000024]
(Ever increasing.)

Acrobat is set as associated with PDF files.

Regards

Barb@Invincea
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Re: 5.20 - SBIE2101/SBIE2203 - Adobe Reader 9 - Win 10

Post by Barb@Invincea » Tue Sep 12, 2017 3:28 pm

Hello dr_jon,

Did you select the "Hide" option when presented with the SBIE2203 message?
If not, please try that, then re-try using Acrobat in the Sandbox.

Regards,
Barb.-

dr_jon
Posts: 10
Joined: Sat Jan 03, 2009 10:01 am

Re: 5.20 - SBIE2101/SBIE2203 - Adobe Reader 9 - Win 10

Post by dr_jon » Tue Sep 12, 2017 3:43 pm

Hide works, although it of course now doesn't show when something is going wrong.

(I assume "Forget hidden messages" will undo it?)

Barb@Invincea
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Re: 5.20 - SBIE2101/SBIE2203 - Adobe Reader 9 - Win 10

Post by Barb@Invincea » Tue Sep 12, 2017 3:53 pm

dr_jon,

That's correct, "Forget hidden messages" will revert the setting.

Regards,
Barb.-

dr_jon
Posts: 10
Joined: Sat Jan 03, 2009 10:01 am

Re: 5.20 - SBIE2101/SBIE2203 - Adobe Reader 9 - Win 10

Post by dr_jon » Tue Sep 12, 2017 3:56 pm

Is there any reason to be concerned about this message? Presumably something is going wrong?

P.S. in case wasn't clear, not using Kaspersky.

Barb@Invincea
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Re: 5.20 - SBIE2101/SBIE2203 - Adobe Reader 9 - Win 10

Post by Barb@Invincea » Tue Sep 12, 2017 4:11 pm

SBIE2203 message is related to a communication failure. Sometimes hiding the message does the trick, especially when functionality is not affected.
Considering you are using an old software on a new OS, hiding the message should be fine.

For more info:
https://www.sandboxie.com/SBIE2203

Regards,
Barb.-

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