Google Chrome crashing with no error

Please post your problem description here

Moderator: Barb@Invincea

Post Reply
TriStarGod
Posts: 26
Joined: Thu Oct 09, 2014 11:43 am

Google Chrome crashing with no error

Post by TriStarGod » Wed Aug 30, 2017 11:09 am

Sandboxed Chrome browser crashing with no error. It does show a Werfault.exe before crashing in sandboxie control but no error is sent to event viewer (probably prevented by sandboxie). Started since yesterday.

Chrome works fine without sandboxie.
Clearing sandboxie settings didn't help.
Updating sandboxie to 5.21 beta didn't help.
Turning of security didn't help.

Chrome x64 - Version 60.0.3112.113 (Official Build) (64-bit)
Sandboxie x64 - 5.21 Beta
Windows 10 x64

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2668
Joined: Mon Nov 07, 2016 3:10 pm

Re: Google Chrome crashing with no error

Post by Barb@Invincea » Wed Aug 30, 2017 11:31 am

Hello TriStarGod,
Turning of security didn't help.
What security software do you use?

Can you please re-test in a new sandbox with default settings?
Do other browsers / applications launch Sandboxed?
Are there any extensions installed in Chrome?

Regards,
Barb.-

TriStarGod
Posts: 26
Joined: Thu Oct 09, 2014 11:43 am

Re: Google Chrome crashing with no error

Post by TriStarGod » Wed Aug 30, 2017 11:43 am

Norton Internet Security Online. It doesn't seem like security is the reason atm.

Can you please re-test in a new sandbox with default settings? Still failed
Do other browsers / applications launch Sandboxed? Internet explorer is my only other browser and it also failed. My PDF-XChange Editor opened in sandboxie.
Are there any extensions installed in Chrome? I did (Google docs, excel, etc). I removed them all and it still failed.

-----MERGED POST -------------
I don't know what resolved but sandboxie reported 2 errors:
sbie2335 initialization failed for process symerr.exe
...application was unable to start coreectly (0xc0000022)

I closed both errors and tried accessing sandboxie again and now it works.

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2668
Joined: Mon Nov 07, 2016 3:10 pm

Re: Google Chrome crashing with no error

Post by Barb@Invincea » Wed Aug 30, 2017 12:45 pm


TriStarGod
Posts: 26
Joined: Thu Oct 09, 2014 11:43 am

Re: Google Chrome crashing with no error

Post by TriStarGod » Tue Sep 19, 2017 11:55 am

symerr is back and now on a different computer.

Barb@Invincea
Sandboxie Support
Sandboxie Support
Posts: 2668
Joined: Mon Nov 07, 2016 3:10 pm

Re: Google Chrome crashing with no error

Post by Barb@Invincea » Tue Sep 19, 2017 12:53 pm

Hello TriStarGod,

Please see this:
viewtopic.php?p=130045#p130045

Continue replying in that other thread, if possible provide the latest required info so that we can further investigate.

Regards,
Barb.-

Post Reply

Who is online

Users browsing this forum: Bing [Bot] and 9 guests