Win 10 x64.
SBIE v.5.26.
No AV installed.
1. Activate SBIE with time-limited key.
2. SBIE says that key doesn't have an expiration date
3. After license activation it says that key have limited-time. And says expiration date.
License activation expiration date incorrect
Moderator: Barb@Invincea
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- Sandboxie Support
- Posts: 2931
- Joined: Mon Nov 07, 2016 3:10 pm
Re: License activation expiration date incorrect
Hello ilya01,
I am not sure what are you doing exactly. Step 1 indicates you have activated Sandboxie, but then step 3 states you are activating again? Can you please clarify?
I just tested activating Sbie with a license that will expire soon, and it all worked as expected.
Have you tried these steps? :
https://www.sandboxie.com/ProductActivation
If you are experiencing problems with the key itself, then you will need to send an email to support@sandboxie.com
Otherwise, please provide the info requested above (do not post any license or key information in the forums).
Regards,
Barb.-
I am not sure what are you doing exactly. Step 1 indicates you have activated Sandboxie, but then step 3 states you are activating again? Can you please clarify?
I just tested activating Sbie with a license that will expire soon, and it all worked as expected.
Have you tried these steps? :
https://www.sandboxie.com/ProductActivation
If you are experiencing problems with the key itself, then you will need to send an email to support@sandboxie.com
Otherwise, please provide the info requested above (do not post any license or key information in the forums).
Regards,
Barb.-
Re: License activation expiration date incorrect
Yes. SBIE requires reactivation.
Screen attached.
Screen attached.
- Attachments
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- Screen.png (41.19 KiB) Viewed 385 times
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- Sandboxie Support
- Posts: 2931
- Joined: Mon Nov 07, 2016 3:10 pm
Re: License activation expiration date incorrect
Hi ilya01 ,
I am going to assume , per your screenshots, that you are referring to the automatic license activation that takes place every 180 days, or when reinstalling Sandboxie.
I will let the devs know so that they can review the wording for that message.
I'll update this thread if/when new info becomes available on our end.
Regards,
Barb.-
I am going to assume , per your screenshots, that you are referring to the automatic license activation that takes place every 180 days, or when reinstalling Sandboxie.
I will let the devs know so that they can review the wording for that message.
I'll update this thread if/when new info becomes available on our end.
Regards,
Barb.-
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