Search found 4 matches

by Norm@invincea
Mon Jun 22, 2015 12:52 pm
Forum: Anything Else
Topic: Your new Sandboxie support engineer!
Replies: 9
Views: 2389

Your new Sandboxie support engineer!

Everyone, A few weeks ago I wrote in response to one of @Buster’s posts that we would be investing in a full time forum support resource for the Sandboxie community. I explained that Sandboxie isn’t just important to Invincea, it’s a critical core piece of the commercial product that has brought us ...
by Norm@invincea
Wed May 20, 2015 9:12 am
Forum: Anything Else
Topic: Support
Replies: 143
Views: 14506

Re: Support

@Buster: As long as everyone stays professional and respectful, no one gets banned. @Joe_: I’m sorry about your closed thread, and am glad you’re looking forward to the dedicated support engineer. We are too. I don’t share your opinion about Curt though – I have the benefit of seeing all of the amaz...
by Norm@invincea
Tue May 19, 2015 7:06 pm
Forum: Anything Else
Topic: Support
Replies: 143
Views: 14506

Re: Support

There’s no need for the tension here guys, we’re all on the same team. @Buster, we are going to do everything we can to provide you and the rest of the Sandboxie community with outstanding support. Yes, the new support engineer will help debug and research issues that are reported and I think the ad...
by Norm@invincea
Mon May 18, 2015 5:41 pm
Forum: Anything Else
Topic: Support
Replies: 143
Views: 14506

Re: Support

Dear Buster, Thanks for writing, and thanks for being such a dedicated Sandboxie user over the years. I’ve read through your threads on Invincea’s support of Sandboxie, and the team and I have discussed them at length. At Invincea we know that our customers (both paid and free) are our best asset, a...