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Programs dont start

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Programs dont start

Postby Hello » Sat Jan 14, 2012 7:29 pm

I've had sandboxie on my computer for year+

Never really used it much during that time. It worked great when I first got it. I tried using it the other day and nothing will start with it.

I updated to new version, uninstalled/reinstalled, still broken.

I've tried launching programs like microsoft word, google chrome, diablo 2, they all crash without error message. (i used to get error message before i updated when launching diablo 2 saying rundll crashed)

anyway, I'm out of ideas to try and I don't see anyone else with this problem.


Im on windows 7 64bit
Hello
 

Postby Hello » Sat Jan 14, 2012 7:44 pm

ok just did a fresh reinstall.

I clicked "getting started" and it took me to the tutorial page that showed me how I can open a weblink in sandboxie.

Anyway, I said okay lets do it, and clicked the link to open but it gave me this error message:

SBIE2305 Out of Memory.


I found I got the same error message when trying to launch Diablo 2 now.

I don't know why the program isn't given enough memory. I have 8gig and only using about 20% of it. Theres plenty of memory for all!


p.s. when I first installed sandboxie diablo 2 opened fine.
Hello
 

Postby tzuk » Sat Jan 14, 2012 7:48 pm

Please post your Resource Access Monitor log from Sandboxie. This page explains what to do:

http://www.sandboxie.com/index.php?Reso ... essMonitor
tzuk
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similar problems

Postby maurix » Wed Jan 18, 2012 5:21 pm

Hi, I'm not sure this is the right place for my questions, but I'm at the very first run and the program doesn't start ...

this is an old machine running XP and following the tutorial I got:
SBIE2313 Could not execute SandboxieRpcSs.exe (14001)
SBIE2204 Cannot start sandboxed service RpcSs (14001)
SBIE2204 Cannot start sandboxed service RpcSs (-1)
... repeated infinitely ...

I checked configurations and are all clean, no firewall or a/v software running.

following your suggestions [tzuk] I got the Resources that are:
(Drive) \Device\CdRom0
(Drive) \Device\Floppy0
(Drive) \Device\HarddiskVolume1
(Drive) \Device\HarddiskVolume2
(Drive) \Device\HarddiskVolume3
(Unk) 00000002 \Device\CdRom0
(Unk) 00000039 \Device\KsecDD
Clsid -------------------------------
File/Key -------------------------------
Image -------------------------------
Image *:\program files\sandboxie\start.exe
Image c:\documents and settings\administrator\application data\remote\fibk57.dll
Image c:\program files\sandboxie\sbiedll.dll
Image c:\program files\sandboxie\sbiemsg.dll
Image c:\windows\system32\advapi32.dll
Image c:\windows\system32\comdlg32.dll
Image c:\windows\system32\gdi32.dll
Image c:\windows\system32\kernel32.dll
Image c:\windows\system32\msctf.dll
Image c:\windows\system32\msvcp60.dll
Image c:\windows\system32\msvcrt.dll
Image c:\windows\system32\netapi32.dll
Image c:\windows\system32\ntdll.dll
Image c:\windows\system32\ole32.dll
Image c:\windows\system32\oleaut32.dll
Image c:\windows\system32\rpcrt4.dll
Image c:\windows\system32\setupapi.dll
Image c:\windows\system32\shell32.dll
Image c:\windows\system32\shlwapi.dll
Image c:\windows\system32\user32.dll
Image c:\windows\system32\uxtheme.dll
Image c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.0.0_x-ww_1382d70a\comctl32.dll
Ipc -------------------------------
Ipc \BaseNamedObjects\SBIE_DummyEvent_2008
Ipc \BaseNamedObjects\SBIE_RPCSS_SXS_READY
Ipc \BaseNamedObjects\SBIE_ServiceInitComplete_RpcSs
Ipc \BaseNamedObjects\shell.{210A4BA0-3AEA-1069-A2D9-08002B30309D}
Ipc \BaseNamedObjects\shell.{7CB834F0-527B-11D2-9D1F-0000F805CA57}
Ipc \BaseNamedObjects\shell.{A48F1A32-A340-11D1-BC6B-00A0C90312E1}
Ipc O \BaseNamedObjects\CiceroSharedMemDefault
Ipc O \BaseNamedObjects\MSCTF.TimListMUTEX.
Ipc O \BaseNamedObjects\MSCTF.TimListSFM.
Ipc O \BaseNamedObjects\MSUIM.Assembly.Mutex
Ipc O \BaseNamedObjects\MSUIM.AssemblyListCache.TMP
Ipc O \BaseNamedObjects\MSUIM.GlobalCompartment.Mutex
Ipc O \BaseNamedObjects\MSUIM.GlobalLangBarEventSink.Mutex
Ipc O \BaseNamedObjects\MSUIM.Layouts.Mutex
Ipc O \BaseNamedObjects\MSUIM.MarshalInterfaceMutex.TMD
Ipc O \BaseNamedObjects\ShimCacheMutex
Ipc O \BaseNamedObjects\ShimSharedMemory
Ipc O \KnownDlls\oleaut32.dll
Ipc O \ThemeApiPort
Pipe -------------------------------
Pipe \Device\NamedPipe\ntsvcs
Pipe X \Device\NamedPipe\lsarpc
Pipe X \Device\NamedPipe\ntsvcs
Pipe X \Device\NamedPipe\wkssvc
WinCls -------------------------------
WinCls O Shell_TrayWnd

any suggestions on next steps to follow?
thanking in advance! maurizio
maurix
 

Postby Guest10 » Wed Jan 18, 2012 10:36 pm

maurix wrote:Hi, I'm not sure this is the right place for my questions...
It's not. You should have started a New Topic.
Update to Sandboxie's latest beta version:
http://sandboxie.com/phpbb/viewtopic.php?t=12108
Paul
XP Pro SP3 (Admin), Zone Alarm Pro Firewall, Malwarebytes Pro, Firefox 28, Thunderbird 24
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sorry ...

Postby maurix » Thu Jan 19, 2012 3:00 am

Guest10 wrote:
maurix wrote:Hi, I'm not sure this is the right place for my questions...
It's not. You should have started a New Topic.
Update to Sandboxie's latest beta version:
http://sandboxie.com/phpbb/viewtopic.php?t=12108


sorry ...
I update with each one of the 3 versions, for all of them I got this change:
launching a browser sanboxed I got
SBIE2313 Could not execute SandboxieRpcSs.exe (14001)
SBIE2204 Cannot start sandboxed service RpcSs (14001)
SBIE2313 Could not execute SandboxieRpcSs.exe (14001)
SBIE2204 Cannot start sandboxed service RpcSs (14001)

with a new pair of lines every 30secs

resources changed this way:
a new line
Image c:\windows\system32\apphelp.dll
a changed line
from
Ipc \BaseNamedObjects\SBIE_DummyEvent_2008
to
Ipc \BaseNamedObjects\SBIE_DummyEvent_508

Other hints to investigate? thx in advance ...
maurix
 

Postby tzuk » Thu Jan 19, 2012 11:22 am

What is the fibk57.dll which appears in your log?
If you google fibk57.dll, the first results all indicate that it is malware.
Try to remove malware from your system before installing Sandboxie.
tzuk
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Postby maurix » Thu Jan 19, 2012 10:08 pm

tzuk wrote:What is the fibk57.dll which appears in your log?
If you google fibk57.dll, the first results all indicate that it is malware.
Try to remove malware from your system before installing Sandboxie.


thank you for your answer!
I don't know what fibk57.dll was, it was marked a google application but I already noted it (it was one of the reason I'm looking for sandboxing ... ;-) )
also the "Remote" folder doesn't like to me!

however, finall I get rid of it from a safe mode session, run again SB and got the same messages and this new resources:
line disappeared
Image c:\documents and settings\administrator\application data\remote\fibk57.dll
Image c:\windows\system32\msvcp60.dll
Image c:\windows\system32\oleaut32.dll
Ipc O \KnownDlls\oleaut32.dll

changed
from
Ipc \BaseNamedObjects\SBIE_DummyEvent_2008
to
Ipc \BaseNamedObjects\SBIE_DummyEvent_1280

please, note that this is a very old installation, with poor upgrade since I need a very controlled environment. the 14001 code can be of any help?
thx you so much for all your efforts ...
maurix
 

Postby maurix » Thu Jan 19, 2012 10:36 pm

I got sometimes this line:
SBIE2203 Failed to communicate with Sandboxie Service: RPCSS_SXS - Start.exe [C0000034]

by the way, can free memory be an issue? I've around 200MB free on HD before starting the application.

the application claim a fail due to incorrect configuration and ask to reinstall ... (I did countless ...)
maurix
 

Postby tzuk » Thu Jan 19, 2012 11:16 pm

Edit your Sandboxie.ini configuration file, for example through Sandboxie Control > Configure menu > Edit Configuration.
Find the heading [DefaultBox] and paste this line somewhere below it:
DisableBoxedWinSxS=y

Let's see if this makes a difference. Make sure to save the configuration file and then use the Reload Configuration command from that same Configure menu.
tzuk
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Postby maurix » Fri Jan 20, 2012 4:30 pm

tzuk wrote:Find the heading [DefaultBox] and paste this line somewhere below it:
DisableBoxedWinSxS=y


hi Tzuk!
I did, putting the line at the end, first, and then at the beginning of the DefaultBox section, with no apparent changes.
I'm working with 363-03 version.
there's no more 30sec update of errors and a major change in resurces:

(Drive) \Device\CdRom0
(Drive) \Device\Floppy0
(Drive) \Device\HarddiskVolume1
(Drive) \Device\HarddiskVolume2
(Drive) \Device\HarddiskVolume3
(Unk) 00000002 \Device\CdRom0
(Unk) 00000039 \Device\KsecDD
Clsid -------------------------------
File/Key -------------------------------
Image -------------------------------
Image *:\program files\sandboxie\start.exe
Image c:\program files\sandboxie\sbiedll.dll
Image c:\program files\sandboxie\sbiemsg.dll
Image c:\windows\system32\advapi32.dll
Image c:\windows\system32\comdlg32.dll
Image c:\windows\system32\gdi32.dll
Image c:\windows\system32\kernel32.dll
Image c:\windows\system32\msctf.dll
Image c:\windows\system32\msvcrt.dll
Image c:\windows\system32\netapi32.dll
Image c:\windows\system32\ntdll.dll
Image c:\windows\system32\ole32.dll
Image c:\windows\system32\rpcrt4.dll
Image c:\windows\system32\setupapi.dll
Image c:\windows\system32\shell32.dll
Image c:\windows\system32\shlwapi.dll
Image c:\windows\system32\user32.dll
Image c:\windows\system32\uxtheme.dll
Image c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.0.0_x-ww_1382d70a\comctl32.dll
Ipc -------------------------------
Ipc \BaseNamedObjects\SBIE_DummyEvent_232
Ipc \BaseNamedObjects\SBIE_ServiceInitComplete_RpcSs
Ipc \BaseNamedObjects\shell.{210A4BA0-3AEA-1069-A2D9-08002B30309D}
Ipc \BaseNamedObjects\shell.{7CB834F0-527B-11D2-9D1F-0000F805CA57}
Ipc \BaseNamedObjects\shell.{A48F1A32-A340-11D1-BC6B-00A0C90312E1}
Ipc O \BaseNamedObjects\CiceroSharedMemDefault
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IAH.BF.NEJNKE
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IAH.CF.NEJNKE
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IAH.DF.NEJNKE
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IAH.EF.FGKNKE
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IAH.FF.FGKNKE
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IAH.GF.FGKNKE
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IMG..DEJNKE
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IMG.B.NEJNKE
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IMG.C.NEJNKE
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IMG.D.NEJNKE
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IMG.E.NEJNKE
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IMG.F.NEJNKE
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IMG.G.NEJNKE
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IMG.H.FGKNKE
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IMG.I.FGKNKE
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IMG.J.FGKNKE
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IMG.K.FGKNKE
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IMG.L.FGKNKE
Ipc O \BaseNamedObjects\MSCTF.MarshalInterface.FileMap.IMG.M.FGKNKE
Ipc O \BaseNamedObjects\MSCTF.SendReceive.Event.IAH.IC
Ipc O \BaseNamedObjects\MSCTF.Shared.MUTEX.IAH
Ipc O \BaseNamedObjects\MSCTF.Shared.SFM.IAH
Ipc O \BaseNamedObjects\MSCTF.TimListMUTEX.
Ipc O \BaseNamedObjects\MSCTF.TimListSFM.
Ipc O \BaseNamedObjects\MSUIM.Assembly.Mutex
Ipc O \BaseNamedObjects\MSUIM.AssemblyListCache.TMP
Ipc O \BaseNamedObjects\MSUIM.GlobalCompartment.Mutex
Ipc O \BaseNamedObjects\MSUIM.GlobalLangBarEventSink.Mutex
Ipc O \BaseNamedObjects\MSUIM.Layouts.Mutex
Ipc O \BaseNamedObjects\MSUIM.MarshalInterfaceMutex.TMD
Ipc O \BaseNamedObjects\MSUIM.ThreadMarshalInterfaceEvent.00000708.00000000.0000001F
Ipc O \BaseNamedObjects\ShimCacheMutex
Ipc O \BaseNamedObjects\ShimSharedMemory
Ipc O \ThemeApiPort
Pipe -------------------------------
Pipe \Device\NamedPipe\ntsvcs
Pipe X \Device\NamedPipe\lsarpc
Pipe X \Device\NamedPipe\ntsvcs
Pipe X \Device\NamedPipe\wkssvc
WinCls -------------------------------
WinCls O CicMarshalWndClass
WinCls O Shell_TrayWnd

really strange to me, I tryied a new installation on my lap top, not connected to the Internet, and had just the same behaviour of this machine.
it make any sense to try an old installation packages? what version can be useful in this case?
I'm working on a 2005 XP os on both machines ...
maurix
 

Postby maurix » Fri Jan 20, 2012 5:29 pm

SandboxieInstall-302.exe is working fine, with a warning about loading urlclassifier3.sqlite because is huge ...

how can I proceed thru the versions to understand what is in trouble?
maurix
 

Postby maurix » Sat Jan 21, 2012 5:15 am

fyi, I installed 320, 330, 340 and 350 and worked fine.
360 didn't work, so tryied version in the limit.
checked 352 and 354 but didn't work too and stopped tests.
last good revision for me is 350, is this of any help for you to understand the components in troubles?
have a nice weekend! :-)
maurizio
maurix
 

Postby tzuk » Sat Jan 21, 2012 8:48 pm

maurix wrote:last good revision for me is 350, is this of any help for you to understand the components in troubles?


No, this merely confirms what I already knew: That your problem has something to do with a change related to WINSXS, which was introduced in version 3.51.

Would you consider updating your Windows XP ?
tzuk
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Postby maurix » Mon Jan 23, 2012 5:11 pm

tzuk wrote:Would you consider updating your Windows XP ?


that's not the kind of thing I'd like to listen ... ;-)
I'm planning to move on a netbook in the next future, but I'd like to do only minor change on this machine.
the DisableBoxedWinSxS switch you suggest me to set can be useful in this case? what is expected to do? it make sense to test it on old versions (from 350 to 360)?
there are any other workaround?
thank you so much for your effort!!! :)
maurix
 

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