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Am I expecting too much? Two email clients won't install.

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Am I expecting too much? Two email clients won't install.

Postby theonlyrick » Tue Feb 18, 2014 11:36 pm

I've tried to install Zimbra and Windows Live Mail using Sandboxie, but in both cases the installation process fails.

I'm just trying them as a test install to see if I like them and if they run smoothly on my system, without leaving loads of junk when I get rid of one or both.

When installing Zimbra, I get:
SBIE2205 Service not implemented: WMI ad Reg Prov: Create Key
SBIE2205 Service not implemented: WMI IWbemServices 24
and:
Script: C:\Program Files (x86)\Zimbra\Zimbra
Desktop\win32\zdrun.vbs
Line: 347
Chan 1
Error: Access denied
Code: 80041003
Source: SWbemObjectEx

When installing MS Mail, I get:
SBIE2205 Service not implemented: schtasks.exe

I'm happy to post more info about my setup etc, but only if there's a realistic chance of getting them working... How many apps are there that *just* don't work with Sandboxie? (And how many of those apps are email clients?)

If I was trying to install something 'low-level' (eg encryption software) I could understand it not working with SB, but two relatively simple email clients... Is that too optimistic?

Thanks, Richard
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Re: Am I expecting too much? Two email clients won't instal

Postby joohwan@invincea » Wed Feb 19, 2014 3:05 pm

Richard,

There's a list of known programs that have compatibility issues with Sandboxie here: http://www.sandboxie.com/index.php?KnownConflicts

I'll try and install Zimbra Desktop 7.2.2 and Windows Live Mail (part of Windows Essentials) on Win7x64 and Win8x64 (looks like you are on a x64 variant of Windows) with Sandboxie 4.08 (pressume you are using the latest stable).
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Re: Am I expecting too much? Two email clients won't instal

Postby theonlyrick » Wed Feb 19, 2014 5:07 pm

Hi - Wow. Thank you.

I'm on the latest version of all the software, and yes, W7, 64 bit.

Thanks again!

Richard
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Re: Am I expecting too much? Two email clients won't instal

Postby theonlyrick » Wed Feb 19, 2014 5:14 pm

Dunno if last post failed, or if it just needs to be approved.

Thanks for offering to do that - it's very appreciated!

I'm running W7, 64 bit, latest versions of the 3 apps.

Thanks again, Richard
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Re: Am I expecting too much? Two email clients won't instal

Postby joohwan@invincea » Wed Feb 19, 2014 6:48 pm

Richard,

Zimbra installed inside the sandbox, but I got the same error messages when attempting a first launch. Zimbra launches via a Visual Basic Script, which is closed off (for security). Looks like we would have to poke a pretty big hole in the sandbox to allow these VB scripts to run. With a sandboxed Zimbra a no go (imho), I turned my attention to Windows Live Mail...

After several unsuccessful (sandboxed) install attempt, I installed it outside the sandbox; all the files that get left behind after an uninstall (via Control Panel) should persist inside the sandbox, which can easily be cleaned up. If you are willing to try this way, please read on...

Here're the steps I took to get Windows Live running in the sandbox (after installing outside the sandbox):
1) Run Live Mail outside the sandbox once to accept its EULA, then immediately close it down.
2) Right-click on "Sandbox DefaultBox" in the Sandboxie Control (I've only the DefaultBox on this VM), then select "Sandbox Settings".
3) Under Applications->Email Reader, double click Windows Live Mail (a plus sign will appear next to it), then click Apply.
4) Launch Windows Live Mail in the sandbox.

Hope that helps.
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Re: Am I expecting too much? Two email clients won't instal

Postby Buster » Wed Feb 19, 2014 7:18 pm

theonlyrick wrote:I've tried to install Zimbra and Windows Live Mail using Sandboxie,


Does Zimbra install sucessfully in Sandboxie 3.76?
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Re: Am I expecting too much? Two email clients won't instal

Postby joohwan@invincea » Wed Feb 19, 2014 8:00 pm

Buster,

Yes it installs fine in 3.76. But gets the same errors at first launch. Snippet of Resource Access Monitor during first launch:
Clsid -------------------------------
Clsid {00000341-0000-0000-C000-000000000046} ?
Clsid {0D43FE01-F093-11CF-8940-00A0C9054228} FileSystem Object
Clsid {13709620-C279-11CE-A49E-444553540000} Shell Automation Service
Clsid {172BDDF8-CEEA-11D1-8B05-00600806D9B6} Wbem Scripting Object Path
Clsid {72C24DD5-D70A-438B-8A42-98424B88AFB8} Windows Script Host Shell Object
Clsid {9A5EA990-3034-4D6F-9128-01F3C61022BC} GameExplorer Class
Clsid {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5} Thumbnail Cache Class Factory for Out of Proc Server
Clsid {B54F3741-5B07-11CF-A4B0-00AA004A55E8} VB Script Language
Clsid O {8BC3F05E-D86B-11D0-A075-00C04FB68820} Windows Management and Instrumentation
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Re: Am I expecting too much? Two email clients won't instal

Postby Buster » Wed Feb 19, 2014 8:10 pm

joohwan@invincea wrote:Buster,

Yes it installs fine in 3.76. But gets the same errors at first launch. Snippet of Resource Access Monitor during first launch:
Clsid -------------------------------
Clsid {00000341-0000-0000-C000-000000000046} ?
Clsid {0D43FE01-F093-11CF-8940-00A0C9054228} FileSystem Object
Clsid {13709620-C279-11CE-A49E-444553540000} Shell Automation Service
Clsid {172BDDF8-CEEA-11D1-8B05-00600806D9B6} Wbem Scripting Object Path
Clsid {72C24DD5-D70A-438B-8A42-98424B88AFB8} Windows Script Host Shell Object
Clsid {9A5EA990-3034-4D6F-9128-01F3C61022BC} GameExplorer Class
Clsid {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5} Thumbnail Cache Class Factory for Out of Proc Server
Clsid {B54F3741-5B07-11CF-A4B0-00AA004A55E8} VB Script Language
Clsid O {8BC3F05E-D86B-11D0-A075-00C04FB68820} Windows Management and Instrumentation


That means it gets closed off for security both in 3.x and 4.x, right?

I asked this because some users are still using version 3.76 because certain programs run fine there but they don´t under 4.x.
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Re: Am I expecting too much? Two email clients won't instal

Postby joohwan@invincea » Wed Feb 19, 2014 8:24 pm

That's right. Just to clarify, by "closed off" what I really meant is sandboxed. Nicely behaved scripts can still run in the sandbox; eg, ones that don't want to launch DCOM objects at an elevated level to see how much disk space is avail (I peeked at the launch script). :shock:
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Re: Am I expecting too much? Two email clients won't instal

Postby theonlyrick » Sun Feb 23, 2014 12:50 pm

Hi - Sorry for not getting back sooner. Thought I was gonna get notifications.

Thank you for your time - I'll try the Live Mail install method now.

Richard
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Re: Am I expecting too much? Two email clients won't instal

Postby theonlyrick » Sun Feb 23, 2014 1:34 pm

Things rarely go to plan...

I started the install process outside of Sandboxie. I think because I had a partial install before (although I'm not sure how because I'm sure all installs had been Sandboxed before) I wasn't asked to accept the EULA. By the time I realised that Live Mail was simply installing I decided to just let it finish...

So I can report that Live Mail definitely installs OK outside of the Sandbox!

Oh well - it seems quite a small footprint, so I'm happy.

Cheers, Richard



joohwan@invincea wrote:Richard,

Zimbra installed inside the sandbox, but I got the same error messages when attempting a first launch. Zimbra launches via a Visual Basic Script, which is closed off (for security). Looks like we would have to poke a pretty big hole in the sandbox to allow these VB scripts to run. With a sandboxed Zimbra a no go (imho), I turned my attention to Windows Live Mail...

After several unsuccessful (sandboxed) install attempt, I installed it outside the sandbox; all the files that get left behind after an uninstall (via Control Panel) should persist inside the sandbox, which can easily be cleaned up. If you are willing to try this way, please read on...

Here're the steps I took to get Windows Live running in the sandbox (after installing outside the sandbox):
1) Run Live Mail outside the sandbox once to accept its EULA, then immediately close it down.
2) Right-click on "Sandbox DefaultBox" in the Sandboxie Control (I've only the DefaultBox on this VM), then select "Sandbox Settings".
3) Under Applications->Email Reader, double click Windows Live Mail (a plus sign will appear next to it), then click Apply.
4) Launch Windows Live Mail in the sandbox.

Hope that helps.
theonlyrick
 
Posts: 5
Joined: Tue Feb 18, 2014 2:16 am


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